IHG Room Service Order Taker in Fujairah, United Arab Emirates

Description:

What's your passion?

Whether you're into scuba diving, golf or dancing the tango, at IHG we're

interested in you. We love people who apply the same amount of passion

and precision to their jobs as they do to their hobbies. Imagine working

for a company that gives you Room to be yourself. Our commitment to our

people is to deliver Room to have a great start, to learn and grow, to perform,

to be recognized and rewarded, to be involved and to take the initiative and

lead.

At the moment we're

looking for Room Service Order taker to join our friendly and professional

team at InterContinental Fujairah Resort. As Room Service Order taker , you

will be responsible for :

  • Involved in the order taking andorder placing process while dealing with guest requests and orders,courteously, efficiently and promptly

  • Punches the food and beverage orderson to the Point of Sales systems

  • Know all menus and ongoingpromotions in the outlet by heart and gives recommendations to guests uponrequest

  • Be attentive to guest’s needs

  • Perform department/outlet opening orclosing duties as required.Ensure that RoomService stations are clean and maintained throughout shift

  • Follow hotel safety protocols andprocedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty

  • Take action to solve guestproblems/complaints and use established guidelines for any service recover to ensure guest satisfaction

  • Work as team and communicate andco-ordinate with other departments to ensure excellent quality and service

  • May receive guest payments andprocess transactions as outlined in the cash and charge procedures as needed

  • May assist with other duties asassigned

At IHG we are committed

to developing our team and managing our talent and would encourage internal as

well as external candidates to apply for any of our vacancies.

So what's your passion?

Please get in touch and tell us how you could bring your individual skills to

IHG.

We are an equal

opportunities employer.

Qualifications

Previous experience

working within F&B department or similar environment

Preferably with 5-Star

Hotel experience

Strong Communication

skills (verbal, listening, writing)

Excellent Hospitality

Skills

Proficiency and strong

knowledge in Excel

Pro-active and reliable

Able to work alone and

within a team

Job: Food & Beverage

Location: United Arab Emirates-Fujairah

Requisition ID: FUJ000257