IHG Receptionist in Edinburgh, United Kingdom


Job Number EMEAA02487

Hotel Brand: Crowne Plaza

Europe, Middle East, Asia & Africa - United Kingdom - Scotland - Edinburgh


Do you want to be a Hotel Receptionist?

Whats your passion? Whether youre into cycling, reading or socializing at Crowne Plaza Edinburgh Royal Terrace were interested in YOU.

At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies people who put our guests at the heart of everything they do. And were looking for more people like this to join our friendly and professional team.

Crowne Plaza Edinburgh Royal Terrace offers each guest a diversity of facilities. The hotel offers bar and restaurant, In addition, the hotel has its own fitness centre, a club lounge and banquet and conference facilities.

This role reports as part of the Front Office Team and works closely with the Reception Manager to deliver exceptional customer service.

Your day to day

You will be responsible for:

  • Meeting and welcoming guests upon arrival.

  • Taking reservations and answering general enquiries by telephone and email.

  • Preparing daily briefings for the team.

  • Up selling Restaurant reservations.

  • General enquiries by telephone and email.

  • Contribute with the day to day duties relevant to the reception team.

What we need from you

Our Receptionist should have worked in a customer facing role, dealing with Guest interaction on a daily basis, and should

  • Speak fluently English and preferably another foreign language.

  • understanding of Opera

  • Good communicative skills

  • Able to work under pressure

  • Hospitable

Benefits of Working for IHG!

  • Salary 7.83 Per hour

  • 40 Hour Full Time Contract

  • 28 days holiday each year, including bank holidays, this increases annually up to a maximum of 33 days

  • Excellent employee recognition programmes

  • Discounted international room rates for yourself, family and friends

  • Refer a friend bonus

  • Vast range of learning and development programmes

  • Opportunities for promotion and transfer across the group

  • Meals whilst on duty

  • Uniform provided/ Dry Cleaning

If you feel you are the right candidate for the role , then please click ‘ apply ’ now! We’d love to hear from you!

You must meet the legal requirements to work in the UK.