IHG Room Attendant - Candlewood Suites - Atlanta Gwinnett Place in Duluth, Georgia
Room Attendant - Candlewood Suites - Atlanta Gwinnett Place
Job Number R154945
Americas - United States - Georgia - Duluth
At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.
Your day to day
Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
Report to supervisor needed repairs or unsafe conditions.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Promote teamwork and quality service through daily communication and coordination with other departments.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Report, turn in, and/or log all lost and found items according to established procedures.
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.
May have turndown duties.
What we need from you
High School Diploma or equivalent plus 1year housekeeping experience including some supervisory training/experience. Must speak fluent English.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, and kneeling
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork.
Basic mathematical skills are used often.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
May be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.