IHG Reservations Agent (Arabic Speaker) at InterContinental Dubai Marina in Dubai, United Arab Emirates
What's your passion?
Whether you're into motorcycles, mountain climbing or music, at IHG we're
interested in YOU! We love people who apply the same amount of care and passion
to their jobs as they do their hobbies - people who help us create great brands
guests love. And we're looking for more people like this to join our dynamic
team at the InterContinental Dubai Marina.
InterContinentalDubai Marina , one
of the five star luxury properties in the center of one of Dubai's most
vibrant and energetic neighborhoods with 328 rooms, flexible event space, full service
Spa, and six international restaurant and bars, is looking to recruit a Reservation Agent (Arabic Speaker) ..
will complete all reservations in a timely fashion whilst providing a high
standard of customer service to all callers. You will negotiate with caller on
an alternative rate if rate resistance is shown and cross-refer to alternate
property if requested hotel is full. You have to ensure that all sales
principals are used for every call handled. You will also work to exceed set
individual targets for every call handled and deal with any difficult callers
with a calm and professional approach. You will communicate with the Team
Manager as necessary on any reservation issues that need attention or
You should have at least
one year relevant experience in a similar role in hotels/hospitality industry.
You will bring with you strong interpersonal skills and excellent command of
written and spoken English and Arabic is required. You will need to be flexible
with working hours and having knowledge of OPERA & HOLIDEX system is
In return we'll give you
a generous financial and benefits package and the chance to work with a great
team of people. Most importantly, we'll give you the Room to be yourself.
At IHG we are committed
to developing our team and managing our talent and would encourage internal as
well as external candidates to apply for any of our vacancies.
So what's your passion?
Please get in touch and tell us how you could bring your individual skills to
We are an equal
Job: Reservations Sales Agent
Location: United Arab Emirates-Dubai
Requisition ID: DUB004849