IHG Multi - Outlet Manager - Arabic Speaking at Crowne Plaza Dubai in Dubai, United Arab Emirates


Do you see yourself as a Multi – Outlet Manager ?

What's your passion? Whether you're into scuba

diving, golf or dancing the tango, at IHG we're interested in you. We love

people who apply the same amount of passion and precision to their jobs as they

do to their hobbies - people who put our guests at the heart of everything they

do. And we're looking for more people like you to join our friendly and

professional team - people

that help us create great hotels guests love.


Crowne Plaza Dubai is an upscale hotel brand located along the business area of

Sheikh Zayed Road with over 568 rooms, 13 international restaurants and bars,

and has one of the largest meeting, conference and banqueting facilities in the


We are looking for reassuring, social, goal-oriented,

dynamic, confident people to join around 600

colleagues who are committed to maintaining the highest standards of quality

and service which define our company. We value the passion and enthusiasm

of our colleagues, and encourage you to share your passion when you work with



the moment, we are looking for a Multi - Outlet Manager to join our enthusiastic, warm and

friendly Food & Beverage team at CrownePlaza Dubai .

As a Multi– Outlet Manager , you will manage the efficient operation of the restaurantsincluding all day dining through customer focused service delivery.


In this position, you

will effectively oversee operations of the all-day ding

restaurant and other selected restaurants, to ensure customer service is at its

best. You will be responsible for maximizing all revenue opportunities, serving

all food and beverage as required by hotel brand standards and maintaining

overall levels of courtesy, service and cleanliness. You will be

responsible for managing and motivating your team. You will be required

to ensure that all staff within your department are adequately trained and

developed in line with company policy. You will actively guide and

direct the whole team to ensure consistency of brand standards and a high level

of performance and service delivery. You will be able to

understand, analyze and interpret outlet Profit & Loss data. You will

work closely with other outlet managers to deliver improvement of overall

F&B Department. You will anticipate

market changes, review operations when necessary and conduct competitor

analysis and industry trend. You

will handle guests’ complaints in a professional manner and ensure great

customer experience.


Preferred candidate will

have previous managerial experience in a 4 or 5 star hotels

and a solid understanding of different Food and Beverage outlets. Importantly, we

are looking for an F&B professional with passion and energy that can lead

and develop a great team and drive excellent service quality. Having an eye for

detail and creativity to look at things differently will be a key to developing

the Food and Beverage Experience. An

outgoing personality is also very important.

Preferred candidates must have strong knowledge in pub operations with

flexibility to work hours across a 7-day operation is essential. This 'hands-on' role involves enforcing

company standards and policies and high levels of customer service.

Ultimately, you will be

able to demonstrate excellent written and verbal communication in English. You

will be a self-starter and you will be able to demonstrate understanding of the

business and link the business environment to IHG commitments; have a high

level of drive for results; will be adaptable and flexible with the ability to

build relationships in a multi-cultural environment and gain trust and support

of team members and senior managers. You

will have exceptional planning, organizing and delegating skills with attention

to detail. You will have the ability to

handle guest requests and complaints and exhibit strong decision making skills

to deliver brand service standards resulting in highest guest

satisfaction. You will possess a high

level of integrity to lead by example and gain respect of peers and colleagues.

In return we'll give you a competitive tax-free

financial and benefits package, hotel discounts worldwide and the chance to

work with a great team of people. Most

importantly, we'll give you Room to be yourself.

So what's your passion? Please get in touch and

tell us how you could bring your individual skills to IHG. To find

out more about us or any other jobs with IHG please look at careers.ihg.com

We are an equal

opportunities employer.

Job: Food & Beverage

Location: United Arab Emirates-Dubai

Requisition ID: DUB004877