IHG Learning & Development Manager at InterContinental Dubai Marina in Dubai, United Arab Emirates
your passion? Whether you're into knitting, kite flying or karaoke, at IHG
we're interested in YOU! We love people who apply the same amount of care and
passion to their jobs as they do their hobbies - people who help us create
great brands guests love. And we're looking for more people like this to join
our dynamic & committed team at the InterContinental Dubai Marina.
InterContinental DubaiMarina is one of Dubai's
five star luxury properties in the heart of the city with 328 rooms, flexible
event space and full service Spa. Marina Social, in partnership with celebrity
Chef Jason Atherton, and expert sommeliers attract discerning diners to our six
restaurant and bars. With over 30 languages and countries represented by the
staff, the hotel weaves together an international five star presence with
We are currently looking for a Learning & Development Manager who
prides themselves on their ability to deliver extraordinary levels of training to
You should have a strong and engaging personality, be flexible, able to work
under pressure, good at multitasking and very proficient in MS Office. You will
be responsible to develop our colleagues which will
help us achieve our goal of being number 1 for our colleagues, guests and
owners! Your role will include key responsibilities such as:
Preparethe monthly Development plan in order to assure that Employee Development meetsthe ‘real’ needs of the business
Conductoff-job training sessions for colleagues
Assistin writing, creating and conducting in-house training programs or uses externalcompanies to meet identified development needs of the hotel.
Organizeand monitor new colleagues departmental orientation, initial job training plan andthe off-job orientation
Create,Develop and support Departmental Trainers in order to ensure a high quality ofon the job training.
Hostthe monthly colleague development committee meeting.
Facilitatethe cross-training process in the property in order to enhance their jobknowledge & competencies and to expose them to the operation of anotherdepartment
Measureand monitor colleagues grooming, telephone standards, Guest feedback (ReviewPro), quality audits and Guest glitch reports.
Complywith the hotel environmental, health and safety policies and procedures
Provide support in Employee Engagementactivities
the candidate should possess a minimum of 3 years’ of relevant experience within
a senior capacity in the Hotel Industry (5-star hotel preferable).You
should be enthusiastic, spontaneous, & emphatic. Will bring with you strong
interpersonal skills and excellent command of written and spoken English is
required. Additional language is an additive advantage. You should have
bachelor or master’s degree in Human Resources.
The ideal candidate will be result oriented and a self-motivator along with a
positive attitude. You have the ability to think laterally and analytical,
display a high level of integrity and have the ability to identify, impact and
influence others. You are a strong team player, enthusiastic and flexible.
In return we offer competitive pay and benefits, and a chance to work with a
great team of talented people. Most importantly, we'll give you the Room to be
what's your passion? Please get in touch if this position matches your skills
and interests and tell us how you could bring your individual
competencies by clicking "Apply Online".
are an equal opportunity employer.
Job: Talent Development / Training
Location: United Arab Emirates-Dubai
Requisition ID: DUB004840