IHG Concierge Agent (Russian Speaker) at InterContinental Dubai Marina in Dubai, United Arab Emirates
Concierge Agent (Russian Speaker) at InterContinental Dubai Marina
Job Number EMEAA04548
Europe, Middle East, Asia & Africa - United Arab Emirates - Dubai -
What's your passion? Whether you're into bird watching, baseball, or board games, at IHG we're interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Dubai Marina. InterContinental Dubai Marina, one of the five star luxury properties in the center of one of Dubai's most vibrant and energetic neighborhoods with 328 rooms, flexible event space, full service Spa, and five international restaurant and bars, is looking to recruit a Concierge Agent (Russian Speaker).
Your day to day
We are currently looking for a Concierge Agent to join our team. In this role you will be reporting to the Head Concierge. The job responsibility is not limited to being a brand ambassador but also ensuring that all guest needs are being accommodated. You will consistently offer professional, friendly and engaging services. You will be assisting guests with e-mails, messages and assisting them with any plans or arrangements they intend to make during their stay. You will guide guests regarding hotel facilities in an informative and helpful way. You will follow departmental policies, procedures, service standards, safety procedures, and other duties as assigned.
What we need from you
The candidate should have minimum of 1 year of experience and a good understanding of Concierge Agent operation in a luxury hotel. You should be flexible to work in rotating shift. This 'hands-on' role involves enforcing company standards and policies and high levels of customer service. You will bring with you strong interpersonal skills and excellent command of written and spoken English. Foreign language is an additive advantage.
What we offer
In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself. So what's your passion? Please get in touch by applying online and tell us how you could bring your individual skills to IHG.At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies. We are an equal opportunities employer.