IHG Assistant PR & Marketing Manager - Crowne Plaza Dubai - Deira in Dubai, United Arab Emirates


At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Crowne Plaza Dubai-Deira is a few metres away from shopping malls and from the newly build Dubai rail system, linking you with the rest of this exciting city, including the famous Jumeirah district and the Emirates Shopping Mall. The hotel is located only 15 minutes' drive from Dubai International Airport . Featuring 300 guestrooms, suites and executive club lounge benefits provide every comfort guest need at the end of a busy day. Wide variety of Food & Beverage outlets which includes Italian fare at Brioso, Harry’s pub, sample mouth-watering cuisine at Spice Island and Polynesian style casual Tiki Bar one of Dubai’s most popular restaurants & bars. Also Our informal, easy-going lobby Aquarium lounge serving variety of coffees, Ronnefeld teas, juices, cold beverages, freshly-baked cakes and a selection of pastries. Our guests can relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Hero’s Health Club. With 7 meeting rooms and a pillar-free ballroom that can host up to 1,200 guests, the hotel is a stunning venue for events and weddings in Dubai City Centre. Our 8 meeting rooms feature state-of-the art amenities and are located on the same floor.

Join us as an Assistant P R & Marketing Manager at Crowne Plaza Dubai - Deira . You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who will be responsible for ensuring the amazing PR & Marketing activities to consistently produce the highest quality marketing and promotions.Supporting the Director of Sales & Marketing and Director of F&B to market and promote our Hotel and F&B to be as one of the benchmark in line with market trends.

As an Assistant PR & Marketing Manager,you will be responsible for all social media accounts management, Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages. Develop an optimal posting schedule, considering web traffic and customer engagement metrics.Coordinates social media messaging with marketing plan, and quarterly or seasonal hotel goals.Audits and analyses social media presences including research audience preferences and discover current trends.

You will also analyze social media campaigns with tracking systems to gather visitor data and determine efficiency and areas for social media campaign improvement. Responding to all online reviews including non-brand reviews within 72 hours. Working with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages . Monitors and develops reports on competitor activity within social media spaces. Create engaging text, image and video content. Design posts to sustain readers’ curiosity and create buzz around new products, stay up-to-date with changes in all social platforms ensuring maximum effectiveness and facilitate online conversations with customers and respond to queries. Preparing reports on online reviews and feedback from customers and fans. Overseeing social media accounts’ layout and suggest new ways to attract prospective customers, like promotions and competitions.

Also you are responsible primarily for the conception, coordination and execution of a hotel's marketing and community relations plan. This will also include facilitating any campaigns or branding required of the hotel though press releases, media outlets, direct mail, advertising and marketing. You also track and maintain any media coverage whether print, television, or radio. You constantly enhance and adhere to our high quality standards and with your highly professional appearance you enthuse your colleagues and our guest comparably.


For this role ideally you will have Diploma or Degree in Marketing or Social Media and 1-2 year of working of experience in similar environment. Additionally extensive knowledge of social media platforms, web proficiency, computer software proficiency, advertising, copywriting, content creation, public relations and brand marketing experience, proofreading and editing skills. Also strong interpersonal verbal and written communication skills, customer service skills, proficiency in English is must and Arabic would be an additional advantage.

With a family of 12 brands and more than 5,000 hotels across 100 countries, we’ll give you opportunities to learn new skills and grow your career; not forgetting a competitive salary and benefits package with hotel discounts worldwide.

You’ll not only join one of the world’s fastest growing upscale hotel brands globally, but also a team of positive professionals who always think and act one step ahead. Most importantly, we’ll give you Room to be yourself .

If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG.

Make it happen and join us today!

Job: Sales & Business Development

Location: United Arab Emirates-Dubai

Requisition ID: DUB004678