IHG Assistant Club InterContinental Manager at InterContinental Dubai Marina in Dubai, United Arab Emirates
Do you see yourself as Assistant ClubInterContinental Manager ?
When you’re a part of IHG, you’re more than
your job title. And that’s what we love – the individual talents, interests and
dreams that make you who you are. Join us and we won’t expect you to conform to
any stereotype – because we know that a team with different perspectives and
passions can only make us stronger.
At the moment we're looking for Assistant Club
InterContinental Manager to join our energetic and enthusiastic team
of InterContinental Dubai Marina .
The hotel is one of Dubai's five star luxury properties in the heart of the
city with 328 rooms, flexible event space and full service Spa. With over 30
languages and countries represented by the staff, the hotel weaves together an
international five star presence with Mediterranean charm.
be responsible for assisting the Front Office Manager in handling guest
complaints, and follows up on corrective action. You will be utilizing your
interpersonal and communication skills to lead, influence, and encourage the
team members to advocate smooth business operations. You will Serves as a role
model to demonstrate appropriate behaviors. You will be responsible to manage everyday
operations, ensuring the quality and standards are meeting the expectations of
the guests on a daily basis. You
will provide Support in handling guest complaints and resolving grievances and
conflicts in any occurs. You will also be responsible of implementing the guest
You will also assist the team to maximum guest
satisfaction from arrival through departure; ensures that Priority Club members
and other VIP’s consistently receive all benefits, special recognition and
service; Keep up to date and maintenance of repeated guest history system;
ensure that all duties are carried out in line with Hotel policy with high
standards; and promote the desired work culture around the five core values of
InterContinental Hotels Group and the brand ethos.
Ideally, you'll have a
minimum 3 years’ experience in a hotel front office department with a
minimum 1 year experience as Assistant Club Lounge Manager with a hands on style, who understands and can deliver on
the expectations of luxury from a guest perspective and demonstrated
financial results within similar size hotel operation. You'll have
excellent customer relations, problem solving and time management skills, have
a working knowledge of hotel property management systems such as Opera and
an understanding of point of sales systems such as Micros.
for delivering superior results. Preferred candidates will be able to
demonstrate a proven track record of results achieved, creativity and the
implementation of new practices.
With a family of 11
brands and more than 5,000 hotels in 100 countries, we’ll give you
opportunities to learn new skills and grow your career.
You can look forward to a highly competitive salary and benefits package. What
is more, because your career will be as unique as you are, we’ll give you all
the tailored support you need to make a great start, be involved and grow. Most
importantly, we give you Room to be yourself.
If this sounds like the
perfect move for you, apply online now! Get in touch and tell us how you could
bring your passion and your individual skills to IHG.
In return, you will receive a
generous benefits package and the chance to work with a
fantastic team of people. Most importantly, we'll give you Room to be
Job: Club Lounge
Location: United Arab Emirates-Dubai
Requisition ID: DUB004794