IHG Lobby Ambassador- Crowne Plaza Doha - The Business Park in Doha, Qatar

Description:

At Crowne Plaza ® Hotels & Resorts our goal is to make business travel work. That’s where you come

in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re

more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and

ambitious; people who excel in their role and help our guests succeed too.

Join us as a Lobby Ambassador in Crowne Plaza, Doha .You’ll

have ambition, talent and obviously, some key skills. Because, for this vital

role, we’re looking for someone who Utilize specialist skills to perform highest level service to customers.

In return for your hard work, you can look forward to a

highly competitive salary and benefits package – including [include specific

benefits]. What’s more, because your career will be as unique as you are, we’ll

give you all the tailored support you need to make a great start, be involved

and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to

the IHG ® family of brands, you’ll also benefit from all of the

opportunities that come from being part of a successful, global hospitality

company with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to

Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find

out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs

THE LOCATION :

Crowne Plaza® Doha – The Business Park is 378 stylish rooms and suites, with

six restaurants and bars: Aramede -

an Arabic - Mediterranean all day dining theatre, Rodizio - fine Churrascaria dining, Misturado - a Brazilian bar, Savor - an elegant lounge, Liquidity - a lively rooftop pool bar and relax

in privacy at the Executive Lounge .the five star business hotel in Qatar

places you in the heart of one of Doha's key business districts, close to major

banks and firms. It is just a 15-minute drive by car or complimentary shuttle

from Doha's Hamad International Airport.

From a 24-hour Business Center to a Spa and Fitness

Center, our flexible amenities and free internet are designed to keep you

feeling creative and energized. Just around the corner is the Corniche, great

for evening or morning walks, and for more cultural experience, visit the

renowned Souq Waqif or The Museum of Islamic Art. For a long term stay at Crowne Plaza® Doha - TheBusiness Park , we also have well appointed residences featuring one

or two bedroom apartment style suites, with the convenience and service of a

five star hotel.

Duties and Responsibilities

1.

Checks cleanliness and operation of the lobby and the

driveway and ensures that lobby and driveway are clean and any maintenance

issues are followed up on.

2.

Greets each guest with a warm, friendly smile followed by

an appropriate greeting.

3.

Welcomes guest to the hotel and offers assistance to all

guests and holds responsibility of completion and follow up on all wishes of

guests arriving at the hotel.

4.

Assists and follows up with any guest requests and answers

all guest questions.

5.

Gives recommendation on facilities and makes

recommendations.

6.

Ensures immaculate grooming and consistent politeness to

all customers.

7.

Regularly interacts and engages with customers and collects

and records feedback.

8.

Ensures that lobby team is on duty and that discrepancies

are reported to their supervisors.

9.

Ensures product knowledge is up to date and to ensure to be

aware of local events, venues and transportation options.

  1. Interpret computer reports

11.

Engage in casual conversation and indulge in special

requests.

12.

Addresses repeat guests by names.

  1. Assists meeting and greeting VIP guests in cooperation with the Guest

Relations Team.

14.

Ensures familiar with hotel occupancies, functions and

guests arriving at the hotel.

15.

Supports the Front Office, Guest relations and Club Lounge

Operation

16.

Attends and acts on the different guest requests and

complaints.

17.Performs other tasks that may be assigned by immediate

  1. Reports

Security Risks to Management.

Qualifications

Job: Spa & Recreation

Location: Qatar-Doha

Requisition ID: DOH002852