IHG Front Desk Agent- Crowne Plaza Doha - The Business Park in Doha, Qatar

Description:

At Crowne Plaza ® Hotels & Resorts our goal is to make business travel work. That’s where you come

in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re

more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and

ambitious; people who excel in their role and help our guests succeed too.

Join us as a Front Desk Agent in Crowne Plaza, Doha .You’ll

have ambition, talent and obviously, some key skills. Because, for this vital

role, we’re looking for someone who Utilize specialist skills to perform highest level service to customers.

In return for your hard work, you can look forward to a

highly competitive salary and benefits package – including [include specific

benefits]. What’s more, because your career will be as unique as you are, we’ll

give you all the tailored support you need to make a great start, be involved

and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to

the IHG ® family of brands, you’ll also benefit from all of the

opportunities that come from being part of a successful, global hospitality

company with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to

Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find

out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs

THE LOCATION :

Crowne Plaza® Doha – The Business Park is 378 stylish rooms and suites, with

six restaurants and bars: Aramede -

an Arabic - Mediterranean all day dining theatre, Rodizio - fine Churrascaria dining, Misturado - a Brazilian bar, Savor - an elegant lounge, Liquidity - a lively rooftop pool bar and relax

in privacy at the Executive Lounge .the five star business hotel in Qatar

places you in the heart of one of Doha's key business districts, close to major

banks and firms. It is just a 15-minute drive by car or complimentary shuttle

from Doha's Hamad International Airport.

From a 24-hour Business Center to a Spa and Fitness

Center, our flexible amenities and free internet are designed to keep you

feeling creative and energized. Just around the corner is the Corniche, great

for evening or morning walks, and for more cultural experience, visit the

renowned Souq Waqif or The Museum of Islamic Art. For a long term stay at Crowne Plaza® Doha - TheBusiness Park , we also have well appointed residences featuring one

or two bedroom apartment style suites, with the convenience and service of a

five star hotel.

Duties and Responsibilities

1.

To welcome and

register guests in a hospitable and efficient manner.

2.

Assist guests

with queries.

3.

Sell hotel

services as appropriate to generate increased revenue.

4.

Ensure security

of cash and safe deposits, keys and floats.

5.

Taking messages

for management and guests efficiently.

6.

Checking guests

out, handling credit cards, ledger payments, cheque and cash according to laid

down procedures.

7.

To balance all

payment methods and floats with daily banking before going off shift.

8.

Ensure reception

area/foyer and back office is kept clean and tidy

9.

Provide an

efficient handover.

  1. Ensure regular guest information is kept up to date.

  2. Report guest feedback to relevant personnel.

  3. Abide by relevant fire and health and safety

procedures.

  1. Carry out guests business requests, i.e. faxing,

photocopying.

  1. Assist reservations as requested.

15.

Assist the night

shift as requested.

  1. Ensure daily GSTS card quota is achieved.

Qualifications

Job: Spa & Recreation

Location: Qatar-Doha

Requisition ID: DOH002851