IHG Assistant Executive Housekeeper - Crowne Plaza Doha - The Business Park in Doha, Qatar

Description:

At Crowne Plaza ® Hotels & Resorts our goal is to make business travel work.by " Dare to Connect" That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Join us as an Assistant Executive Housekeeper in Crowne Plaza, Doha .You’ll have ambition, talent and obviously, some key skills.

To

assist the Executive Housekeeper in the effective operation of the Housekeeping

department, ensuring that all Company standards of quality and cleanliness are

maintained at all times whilst meeting the needs of the business. Oversee and

direct the day to day operation of Housekeeping Department.

So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs/

The Location:

Crowne Plaza® Doha – The Business Park is 378 stylish rooms and suites, with six restaurants and bars: Aramede - an Arabic - Mediterranean all day dining theatre, Rodizio - fine Churrascaria dining, Misturado - a Brazilian bar, Savor - an elegant lounge, Liquidity - a lively rooftop pool bar and relax in privacy at the Executive Lounge .the five star business hotel in Qatar places you in the heart of one of Doha's key business districts, close to major banks and firms. It is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport.

From a 24-hour Business Center to a Spa and Fitness Center, our flexible amenities and free internet are designed to keep you feeling creative and energized. Just around the corner is the Corniche, great for evening or morning walks, and for more cultural experience, visit the renowned Souq Waqif or The Museum of Islamic Art. For a long term stay at Crowne Plaza® Doha - The Business Park , we also have well appointed residences featuring one or two bedroom apartment style suites, with the convenience and service of a five star hotel.

Duties and Responsibilities

·

Participate

in the preparation of the annual departmental operating budget and financial

plans.

·

Monitor

budget and control expenses with a focus on increasing productivity.

·

Maintain

proper inventory levels managing cost per room for supplies and labor.

·

Supervise the implementation of housekeeping standards and procedures.

·

Directs the work assignment of supervisory and non-supervisory personnel.

·

Schedules routine inspections by supervisors, of all housekeeping areas including

occupied and non-occupied areas.

·

Acts on behalf of the Executive Housekeeper in their absence.

·

Assist to

manage the quality of housekeeping and laundry services.

·

Schedule

routine inspections of all guest rooms and public areas ensure furnishings,

rooms; equipment, lines, public restrooms, lobby, etc. are clean and in good

repair to meet guest satisfaction.

·

Maintain a current and thorough knowledge of all housekeeping systems.

·

Open and close the shift and ensure effective shift hand over.

·

Assist with the preparation of efficient departmental work schedules.

·

Perform Room allocations.

·

Perform Room inspections to audit standards.

·

Liaise with Front Office for guest and hotel requirements.

·

Ensure guest valet is processed and delivered in a timely manner.

·

Co-ordinate special projects (e.g. site rooms, vermin control, window and

carpet cleaning, room inventories).

·

Effectively manage staffing costs by preparing efficient work schedules.

·

Assist in the management of lost property for the hotel.

·

Manage storage areas.

·

Maintain adequate

stock levels and complete stock takes as required.

·

Conducts shift

briefings to ensure hotel activities and operational requirements are known.

·

Assist with the

recruitment of staff.

·

Assist with the

department performance of colleagues.

·

Conduct on the

job training in accordance with the departmental standards, and record progress

of colleagues.

·

Ensure new

colleagues complete their orientation

·

Demonstrate service

attributes in accordance with industry expectations and company standards

including being attentive to guests, accurately and promptly fulfilling guest’s

requests, anticipate guests needs, maintain a high level of knowledge which

affects the guest experience and demonstrate a ‘service’ attitude.

·

Appreciate the dynamic

nature of the hotel industry and extend these service attributes to all

internal customers.

·

Be able to

promote the hotel (and InterContinental Hotels Group generally) products and

services.

·

Maintain a high

level of product and service knowledge about all InterContinental Hotels Group

hotels in your region.

·

Ensure known

repeat guests, priority members and other VIP's receive special attention.

·

Desire and

ability to improve your knowledge and abilities through on-going training.

·

Ability to work

as part of a diverse team with colleagues from different viewpoints, cultures

and countries.

Qualifications

Job: Spa & Recreation

Location: Qatar-Doha

Requisition ID: DOH002858