IHG Revenue Manager at Intercontinental Dhaka in Dhaka, Bangladesh
your passion? Whether you're into surfing, swimming or scuba diving,
here at Intercontinental Dhaka we're interested in YOU!
We love to employ people who apply the same amount of passion and dedication to
their jobs as they do to their hobbies - helping us to become one of the very
best companies in the world. By sharing your expertise and passion, you
will help us to achieve our vision which is 'Great Hotels Guests Love' .
Overallresponsible for :
Optimize hotel RevPar performance in the marketplace through tactical and
strategic approaches to pricing and mix of market segments. Maximizing all
Hotel revenues, and leading in decision making across all revenue generating
departments of the Hotel, including but not limited to Rooms, Conference &
Events and Food & Beverage. Control pricing, inventory and yield management
through the use of analysis and competitor intelligence.
KeyDuties & Responsibilities :
Using the tools provided and in
compliance with the IHG standards, maintains, updates and shares information in
the areas of a master calendar of external events, competitor rate
intelligence, RevPar penetration (RGI), arrival and spending patterns of
commercial accounts, denial reports, meeting space allocation, F&B space
revenue generation, Loyalty program penetration both overall and by account
(and for bookers), system contribution and trends in rooms and non-rooms
revenues by channel, segment and account.
Understand the composition of hotel
profitability, and uses this to evaluate different types of business so as to
provide input to future rate setting and negotiation.
Monitor competitor pricing for all
revenue generating departments, understands the dynamic of the local market and
the demand generators, and recommends appropriate actions to the Revenue Room
Taskforce in relation to the hotel’s pricing and market mix strategy.
Conduct weekly rate/sell strategy
(yield) meetings with General Manager, DOSM, Reservations Manager, Front Office
Facilitate the Revenue Room Meeting and
generates reports and analyses needed for these meetings, displaying key
facts/trends etc., on the revenue room walls.
Monitor and determine demand periods for
function space, rooms and catering through an analysis of historical data and
current bookings. Responsible for
tracking and analyzing of booking pace, group wash, cut off enforcement for
groups as well as denied and regretted business.
Approve and/or implement sell strategies
for all group proposals above 9 rooms on any one night, and collaborates with
the Director of Sales and Marketing on setting group and conference rates.
Manage use of revenue systems* on a
daily basis. This includes the responsibility for any manipulation of the yield
hurdle points and daily inventory balancing where appropriate. Where a yield
management system is not installed this includes responsibility for opening or
closing Holidex Plus.
Train and support hotel teams on revenue
system* functionality and enhancements.
Manage all channels (CRO, GDS, Internet
direct and indirect) including but not limited to room types and sell
strategy. Responsible for ensuring
compliance with the Lowest Internet Rate Guarantee and managing third party
distributors in compliance with IHG standards and rules.
Guardian of IBP. Ensure compliance with
all SBRP rules and standard processes. Provide input to the annual budget
process on all revenue aspects of the business.
Conduct annual revenue management audits
with the Regional Revenue Manager for all revenue generating departments.
Provides technical support to
Reservations and Front Office on up-selling and negotiating techniques.
Champion all special projects relating
to market research and operational optimization (resource planning, costing,
Key Performance Indicators and etc.).
Revenue systems include CRS, PMS,
SBRP/Perform (or other, where appropriate) among others.
Comply with Hotel Rules and Regulations
and provisions contained in the Employment Handbook
Comply with Company Grooming Standards
at all times to portray a professional image of self and the hotel.
Comply with Time and Attendance Policies
set by the hotel.
Actively participate in training and
development programs and maximize opportunities for self-development
Demonstrate understanding and awareness
of all policies and procedures relating to Health, Hygiene and Fire Life Safety
Familiarize yourself with emergency and
Ensure all security incidents, accidents
and near misses are always logged in a timely manner and brought to the
attention of the Line Manager.
Comply with the Company’s Corporate Code
Familiarize self with the company values
(Great Hotels Guests Love) and model desired behaviours (Winning Ways, Room to
be yourself) and ways of working (IHG Wheel).
Perform all tasks as directed by the
Manager in pursuit of the achievement of business goals.
Any task as and when required, not
Bachelor Degree in any discipline is
Degree in Finance/Accounting is
- ·Good knowledgeabout Hotel Revenue Management System·Good in paperwork,writing reports, Mathematical skills including basic math, budgeting,profit/loss concepts, percentages, and variances are utilized frequently. ·Problem-solving, reasoning,motivating, organizational and training abilities·Good in the use of Microsoft Office.
2 years related experience
Age: 28 - 35
Physical Features: Sound Health
- ·Sound professional knowledge·Excellent in stress management
Others: Needs to be positive minded
& self motivated.
shortlisted candidates will be communicated.
Job: Revenue Management
Requisition ID: DHA000046