IHG Training and Process Improvement Executive – Hotel Projects in Denham, United Kingdom


Training and Process Improvement Executive – Hotel Projects

Based in Corporate Head Quarters in Denham (UB9 5HR)

Who are we?

You may not have heard of IHG, but the chances are you aware of our brands! IHG is one of the largest hotel companies in the world, with a family of brands including InterContinental, Holiday Inn and Crowne Plaza.

We believe the culture at IHG is unique as it’s created by our People and founded on strong values. These values are our Winning Ways and they are a set of beliefs and behaviours that are important to us and our customers – that’s one of the reasons why we’ve been certified as a Top Employer UK 2018 by the Top Employers Institute.

The role:

This role is focused on developing and delivering training and improving processes to support the Hotel Project Implementation team. Your training creation, development and deliver, will enable our project managers to deliver projects efficiently and effectively across our Global hotel estate.

Key responsibilities:

• Supporting the Manager of the Methods and Training team in the development of the internal training function

• Creation and enhancement of easy-to-use processes and training materials to support effective project delivery across the Globe

• Designing training modules and content.

• Delivery of training sessions utilising a variety of methods, coaching, classroom, focus groups, webinars etc.

• Maintaining the training records database

• Reviewing and enhancing the process of training delivery and uptake.

What we’re looking for:

Currently in training you have delivered training through face-to-face and online initiatives and be keen to take your experience to the next level.

You will have already had experience of streamlining or enhancing processes and be eager to make a difference in a fast paced, large corporate environment.

Your previous experience will include working with internal stakeholders to ensure the training is in line with existing processes and timeframes.

As you will provide a targeted training curriculum to EMEAA and Global Corporate colleagues to ensure all training gaps are identified and covered, you will be used to co-ordinating multiple training courses for a large audience.

An interest in travel and hotels is and added advantage. Whilst this role is primarily based in Denham you should get the occasionally opportunity to travel within the UK and Europe.

Why work for IHG?

At IHG, you enjoy a competitive financial and benefits package which will include healthcare support and hotel room discounts. We also have free parking on site, a free gym on site, a subsidised restaurant and Starbucks.

Our picturesque office in Denham, Buckinghamshire is easily accessible on the A40/M40.

Alternatively, many of our employees commute from London – there are regular trains from London Marylebone taking approx. 30 minutes, or the Metropolitan or Piccadilly tube lines go to Uxbridge where we provide a free shuttle bus.

But most of all… we’ll give you room to be yourself!

Hit apply if you think you have the skills we’re looking for!

Please contact Ann Brice if you have any queries; Ann.Brice@ihg.com


Job: Executive / Corporate

Location: GBR-Denham

Requisition ID: R70423630_