IHG Host in Crowne Plaza - Columbus-Downtown, Ohio

Host

Job Number R150912

Hotel Brand:

United States - United States - Ohio - Crowne Plaza - Columbus-Downtown

Description

About us

Do you see yourself as a Cashier/Greeter? What's your passion? Whether you're into football, gardening, hiking, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. Spacious 377 rooms in the Crowne Plaza downtown Columbus & 44 room individualized suites at The Lofts directly across the valet entrance. Our location at 33 E. Nationwide Blvd. allows our guests multiple options of events and transportation throughout the city. Come join our team today and become a part of a culture that truly values and appreciates each guest experience.

Your day to day

FINANCIAL RETURNS

  • Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.

PEOPLE

  • Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE

  • Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.

  • May be asked to handle guest complaints and special requests.

RESPONSIBLE BUSINESS

  • May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.

  • May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.

  • May assist with other duties as assigned.

What we need from you

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)

  • Handling food objects, products and utensils

  • Using a keyboard

  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.

  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

  • Basic math skills are frequently used when handling cash and credit, quantities, and variances.

  • May be required to work nights, weekends, and/or holidays.

What we offer

We'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.