IHG Food & Beverage Administrative Assistant in Columbus, Ohio
Food & Beverage Administrative Assistant
Job Number R175507
Hotel Brand: Crowne Plaza
Americas - United States - Ohio - Columbus
At Crowne Plaza ® , we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:
Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
Your day to day
Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
May monitor and report variances to departmental budgets or track departmental spend information to help maintain operating controls.
- Promote team work and quality service through daily communications and coordination with other departments.
- Serve as first point of contact for callers and visitors contacting the office/department. Respond to inquiries and provide information in a prompt and professional manner and according to established procedures. Refer persons to appropriate staff members for further assistance or information.
Prepare a variety of correspondence, reports, and/or presentations which may include:
Gathering and summarizing information from various sources
Analysis and summary of data
Creating spreadsheets, charts, and/or graphics
Entering, retrieving and/or manipulating data within software programs or databases
Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area
Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
Perform other duties as assigned.
What we need from you
High School diploma or equivalent plus one year of office clerical experience, or an equivalent combination of education and experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 25 pounds
Use a keyboard to generate documents, correspondence, reports, presentations, etc. mostly while sitting.
Handling objects, products and computer equipment/keyboard
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Excellent computer skills including MS Word, PowerPoint and Excel. Ability to type at least 45 WPM.
Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions.
Basic mathematical skills are used frequently.
May be required to work nights, weekends, and/or holidays.
What we offer
We'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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