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IHG Food & Beverage Administrative Assistant in Columbus, Ohio

Food & Beverage Administrative Assistant

Job Number R175507

Hotel Brand: Crowne Plaza

Americas - United States - Ohio - Columbus

Description

About us

At Crowne Plaza ® , we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:

  • Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.

  • Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.

  • Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

Your day to day

FINANCIAL RETURNS

  • Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.

  • May monitor and report variances to departmental budgets or track departmental spend information to help maintain operating controls.

PEOPLE

  • Promote team work and quality service through daily communications and coordination with other departments.

GUEST EXPERIENCE

  • Serve as first point of contact for callers and visitors contacting the office/department. Respond to inquiries and provide information in a prompt and professional manner and according to established procedures. Refer persons to appropriate staff members for further assistance or information.

RESPONSIBLE BUSINESS

  • Prepare a variety of correspondence, reports, and/or presentations which may include:

  • Gathering and summarizing information from various sources

  • Analysis and summary of data

  • Creating spreadsheets, charts, and/or graphics

  • Entering, retrieving and/or manipulating data within software programs or databases

  • Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area

  • Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.

  • Perform other duties as assigned.

What we need from you

High School diploma or equivalent plus one year of office clerical experience, or an equivalent combination of education and experience. Some college preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 25 pounds

  • Use a keyboard to generate documents, correspondence, reports, presentations, etc. mostly while sitting.

  • Handling objects, products and computer equipment/keyboard

Other:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • Excellent computer skills including MS Word, PowerPoint and Excel. Ability to type at least 45 WPM.

  • Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions.

  • Basic mathematical skills are used frequently.

  • May be required to work nights, weekends, and/or holidays.

What we offer

We'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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  • Michael Bayerl

    United States Air Force

    “My experience with IHG has been nothing short of awesome and I have learned so much.  Soon I will be the GM of the World’s Largest Holiday Inn Express (currently the IHG Army Hotels on Fort Lee) with 1,000 rooms.”

    Senior Master Sergeant (Ret.) Michael Bayerl joined the U.S. Air Force in 1979. Throughout 20 years of active duty, he served as an Air Force Services Specialist and Inspector General for Services-Air Mobility Command. From the moment he started with the USAF Michael was immersed with hospitality experience, starting out in Food in Beverage before working his way through the ranks and functioning in virtually every position available within military restaurants & hotels.

    In 2002, Michael took on a General Manager position at an Air Force Inn, and since that time, he has managed hotel complexes with over 2000+ rooms, on 3 different properties. Michael found his way to IHG when he intentionally took on a role with Army Lodging, knowing that the hotel would soon be privatized into an IHG hotel.

    Today, Michael is the General Manager at IHG Army Hotels on Fort Lee (soon to be re-branded as the World’s largest Holiday Inn Express).

  • Teresa “Sarge” Colatarci

    Navy

    Meet Teresa “Sarge” Colatarci, general manager/regional director of operations for six IHG Army Hotels at Fort Sam Houston in San Antonio. Following her service in the U.S. Navy, she continues to serve by providing True Hospitality through the IHG Teen Academy.

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