IHG Room Service Server - InterContinental Hotels Cleveland in Cleveland, Ohio
Room Service Server - InterContinental Hotels Cleveland
Job Number R155009
Hotel Brand: InterContinental Hotels
Americas - United States - Ohio - Cleveland
Do you see yourself as a Room Service Server? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. The InterContinental Hotels Cleveland offers an impressive collection of hospitality choices. Our superior locations, luxurious accommodations, high tech meeting rooms, unique dining experiences and attentive guest services are unparalleled in the area. Conveniently located on the campus of the prestigious Cleveland Clinic, less than one mile from the University Circle cultural and arts district. Legacy village shopping and entertainment, the Rock & Roll hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach.
Your day to day
In this role you will deliver and serve food and beverages to hotel guest's room; set up and serve the order in the guest's room according the specifications and standards and complete customer payment transactions as outlined in cash and charge procedures. You will perform set-up and closing side-work; stock service station, make coffee, etc. and answer room service phones and record orders; and may be required to retrieve trays from guest rooms and hallways within the prescribed period of time. You may also assist with other duties as assigned.
What we need from you
Qualifications include basic reading, writing and math skills and food service experience with general knowledge of restaurant operations. An alcohol awareness certification and/or food service permit or valid health/food handler cards is necessary, as required by local or state government agency. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about in the kitchen, handling food objects, products and utensils, bending, stooping and kneeling.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans IND