IHG Server (Part-Time) - Michael Jordan's Steak House - InterContinental Chicago Magnificent Mile in Chicago, Illinois
THE JEWEL OF CHICAGO'S MAGNIFICENT MILE InterContinental Chicago is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue's architectural elite since 1929, our hotel is within easy reach of Chicago's incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.
The InterContinental Hotel Group owns, operates and franchise more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.
Michael Jordan's Steak House
Occupying the second floor, the 6,300 square foot Michael Jordan Steak House seats 160 guests and two private dining spaces seats 18 guests each. The first floor lobby bar has seating for 91 guests.
The Career Opportunity: MJSH Server (Part-Time)
Serves food and beverage to guests in established service style and standard
Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests
Maintain constant flow of communication with and to the team
Always recommends specials, meals, appetizers, and/or beverages to the guests in an upselling manner and answers any questions
Relays orders to kitchen following established procedures
Monitors guests to fulfill additional requests
Maintains supplies of China, Cutlery and Condiments for side station; keeping station clean and orderly
Assists Hostess in guests service greeting and seating
Communicates politely and display courtesy to guests
Communicates to his/her manager any difficulties, guest comment and other relevant information
Sets and clears tables ensuring standards are met
Folds linen napkins prior to and after each shift
Collects Food & Beverage orders from the kitchen, returns used china, glass and silver to the dishwashing area
Follows the procedures on Cash handling and Bill presentation; including audit and closing all bills correctly in Micros and depositing cashier envelope(s) to the Front Desk drop safe
Prepares and presents Bills according to hotel standard, closing Bill immediately on computer
Performs duties noted on the daily tasks & cleaning schedule
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled
Attends and participates in training sessions as scheduled
Perform other duties, tasks and special projects as assigned
High School diploma or equivalent
Prior fine dining serving experience preferred
Must be able to speak and understand English
Food Hygiene awareness and at least basic training
Must be TIPS Certified prior to or after hire
First aid awareness
Skills & Abilities:
Possess a friendly, upbeat & outgoing personality
Ability to compute basic mathematical calculations
Ability to provide legible written communication
Ability to perform job functions with attention to detail, speed and accuracy
Ability to prioritize, organize and follow through
Ability to be a clear thinker remains calm and resolves problems using Sound judgment
Ability to work under pressure
Ability to work an 8-hr shift in all types of conditions pertinent to the job
Ability to comprehend instructions
Ability to work cohesively with co-workers as part of a team
Ability & willingness to perform job tasks according to established standards
Must be flexible and able to work nights, weekends, and/or holidays as required
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
What Do You Get?
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Do you see yourself as a MJSH Server? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans
Job: Hotel General Management
Requisition ID: R146082