IHG Cocktail Server (Full-Time) - Michael Jordan's Steak House - InterContinental Chicago Magnificent Mile in Chicago, Illinois
THE JEWEL OF CHICAGO'S MAGNIFICENT MILE InterContinental Chicago is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue's architectural elite since 1929, our hotel is within easy reach of Chicago's incomparable museums, stores, theaters and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.
The InterContinental Hotel Group owns, operates and franchise more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.
The Career Opportunity: Cocktail Server
Serves food and beverage to guests in established service style and standard.
Always recommends specials, meals, appetizers, and/or beverages to the guests
in an upselling manner and answers any questions.
Relays orders to kitchen/bar following established procedures
Educated in food preparation, food allergies and beverage/wine knowledge
Monitors guests to fulfill additional requests.
Maintains supplies of China, Cutlery and Condiments for side station, keeps side
station clean and orderly.
Organizes the back storeroom when needed.
Complete dry requisition
Sets and clears tables when needed ensuring standards are met.
Make sure micros station and check presenters are properly maintained.
Makes roll-ups prior to and after each shift.
Collects Food & Beverage orders from the kitchen when needed.
Attends pre-meal briefing sessions.
Ensures personal grooming and hotel uniform is to the required standard.
Complies with hotel's health, safety and hygiene policy.
Follows the procedures on Cash handling and Bill presentation to guests.
Prepares and presents Bills according to hotel standard, closing Bill immediately
Communicates politely and display courtesy to guests.
At IHG we are committed to providing our employees with a safe, secure and
healthy workplace. It is your responsibility to comply with all workplace health and
safety requirements, including any department specific training regarding
equipment and procedures.
Perform other duties, tasks and special projects as assigned.
Must be able to speak and understand English
High School diploma or equivalent
Food Hygiene awareness and at least basic training.
Ability to provide legible written communication.
Must be TIPS Certified prior to or after hire
Previous job related experience.
Food Hygiene certificate.
First aid awareness.
Possess a friendly, upbeat & outgoing personality.
Ability to perform job functions with attention to detail, speed and accuracy.
Ability to prioritize, organize and follow through.
Ability to be a clear thinker remains calm and resolves problems using sound
Ability to work under pressure.
Ability to comprehend instructions
Ability to work cohesively with co-workers as part of a team.
Ability & willingness to perform job tasks according to established standards.
Must be flexible and able to work nights, weekends, and/or holidays as
What's your passion?
Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
What Do You Get?
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Do you see yourself as a Cocktail Server? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer M/F/D/V
Job: Hotel General Management
Requisition ID: R146880