IHG F&B Supervisor/Chef de rang (M/W) - Crowne Plaza Brussels Airport (M/W) in Brussels, Belgium


At Crowne Plaza®

Hotels & Resorts our goal is to make

business travel work. That’s where you come in. When you’re part of the Crowne

Plaza Hotels & Resorts brand you’re more than just a job title.

Join us as an F&BSupervisor in Crowne Plaza Brussels Airport! Our young and international team is looking for an energetic F&B

Supervisor who will be responsible for the daily course of business in our

dynamic department (restaurant, sky lounge, bar & room service). You will be

overseeing the service and quality level in all aforementioned outlets and

motivate, train, coach & correct your team to achieve top notch results

together. You will be responsible for your shift and the smoothly proceeding of

its operations, and together with the other Supervisors you will support the

Restaurant Manager & F&B Director where needed in their work.


• Effectively manage the restaurant / sky lounge / bar & room service

by ensuring the following:

o Analyse all guest requirements and prepare plan

resolve customer care related issues and satisfy guest

o Oversee the implementation of standards as detailed in

the departmental standards and procedures manual

o Conduct effective shift briefings ensuring all staff

are aware of VIPs, special occasions, daily specials and any other relevant


o Encourage and motivate staff to provide optimum

service during all shifts

o Adhere and enforce the HACCP regulations

o Adhere and enforce the opening and closing procedures

o Adhere and enforce the bill paying procedures

o Share recommendations and guest comments to the F&B Management and ensure correct follow up

o Ensuring planning and preparations are done ahead of


• Responsible for the training and coaching

of team members by:

o Actively checking and following up on standards with

team members on a daily basis

o Engage & stimulate team members by role playing


o Have regular talks with team members and track

conversations & progress

o Conducting mid-year and end-of-year reviews

• In

charge of ordering wine, alcohol and all other non-food items in cooperation

with the F&B team

• Stock control

• Develop and implement promotions calendar for

F&B products in all outlets

• Anticipate market changes and review

operational standards when necessary

• Actively pursue cost saving measures (e.g.

labor cost)

• Perform other duties as assigned

• Recycle!


Reports to the F&B Director, Restaurant Manager and Assistant Banqueting

Service Manager



• You have an affinity with Food and

Beverage, Hospitality is your hobby!

• You are eager to learn

• You love to motivate and support the team

• You can solve problems and communicate them

effectively as they arise

• You are a great team

worker, are able to lead a team and be a part of it

• You have good business awareness and

strive for success in every way.


• Competitive


• One meal per shift

• Uniform

• Transportation costs partly reimbursed

• Hospitalisation and life insurance after 6 months

• Employee rate at IHG hotels worldwide

Job: Food & Beverage

Location: Belgium-Brussels

Requisition ID: BRU000083