IHG Sales & Catering Coordinator, InterContinental Boston in Boston, Massachusetts

Description:

Do you see yourself as

a Sales & Catering Coordinator ?

What's your

passion? Whether you're into sports, shopping or old movies, at IHG we're

interested in YOU. At IHG we employ people who apply the same amount of

care and passion to their jobs as they do their hobbies - people who put our

guests at the heart of everything they do. And we're looking for more

people like this to join our friendly and professional team.

HOTEL OVERVIEW:

For 70 years, the

InterContinental ® Brand has been writing the story of

international travel and showing guests the InterContinental Life through

personalized service, memorable, one of a kind experiences and global

etiquette. As part of the largest luxury hotel brand in the world,

InterContinental ® Boston is a landmark of luxury; rated in the

top five on Trip Advisor for Boston hotels, named one of the ‘Best Hotels in

the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4

Diamond AAA rated hotel experience. The property overlooks Boston's historic

waterfront, featuring 424 luxurious ultra-modern accommodations with

distinctive style and breathtaking waterfront or downtown city views, a full

service spa and fitness club, 32,000 square feet of premier meeting and

event space, and an array of restaurants and bars influenced by a variety of

international flavors. We are looking for passionate people who are

charming, confident and internationally-minded to ensure we continue the story

of making great things happen at InterContinental ® Boston.

POSITION OVERVIEW:

This role is responsible for coordinating services for clients and in-house

guest and provide administrative and sales support for the department.

DUTIES &RESPONSIBILITIES:

  • Respond to client callsand special requests and obtain final details, dates, times, and hotel room andmeeting room requirements. Regularly follow-up with clients and maintainaccurate and updated information.

  • Perform administrativeduties such as typing proposals, letters, contracts, etc. Collect data,update data-bases, and complete departmental monthly reports.

  • Resolve requests and/orcomplaints to the satisfaction of the guest; inform supervisor of majorproblems, complaints, disturbances or dissatisfied clients.

  • Promote team work andquality service through daily communication and coordination with otherdepartments. Coordinate details with other departments such as VIPamenities, special requests, or other service needs or special handling.

  • May coordinate outsidevendor service’s needs (floral displays, audio/visual, etc.) whereappropriate. Regularly follow-up to ensure set-up requirements meetclient needs.

  • Perform other duties asassigned (including but not limited to: guest room tours, property tours,special guest requests, maintaining calendars, answering phones and routing toappropriate sales staff, handling of mail, faxes, etc.)

Qualifications

Requirements include a High School diploma or equivalent plus 1 year experience in a sales/catering office, hotel reservations, hotel front desk or related field. Some College is preferred. You must be able to type at least 50 wpm; proficient computer skills. You may be required to work nights, weekends, and/or holidays.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans

Job: Hotel General Management

Location: MA-Boston

Requisition ID: R147981