IHG Doorperson, InterContinental Boston in Boston, Massachusetts
Doorperson, InterContinental Boston
Job Number USA06789
Americas - United States - Massachusetts - Boston
Do you see yourself as a Doorperson?
What's your passion? Whether you're into fishing, wind surfing or checkers, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
HOTEL OVERVIEW: For 70 years, the InterContinental ® Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. As part of the largest luxury hotel brand in the world, InterContinental ® Boston is a landmark of luxury; rated in the top five on Trip Advisor for Boston hotels, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience. The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental ® Boston.
Your day to day
POSITION OVERVIEW: This position will have the overall responsibility of ensuring all guests have a positive arrival and departure experience. They will greet guest at hotel entrance and assist guests with front door and unloading baggage.
DUTIES & RESPONSIBILITIES:
Welcome all arriving guests; assist guests with front door and unloading luggage from vehicles. Alert management of any suspicious activities or characters.
Summon taxis, shuttle drivers, or valet parking attendants upon guest request; control traffic flow at hotel entrance.
Coordinate baggage handling with bell-persons and/or luggage attendants; may assist with luggage handling as necessary.
Assist departing guest will all luggage and transportation needs; invite departing guests back to the hotel and thank them for visiting.
Perform other duties as assigned such as ensuring the hotel entrance is free of litter and debris.
What we need from you
High School diploma or equivalent, and one year guest service or doorperson experience preferred. Must speak fluent English. Other languages preferred. Valid drivers license and record.
This job requires ability to perform the following:
Carrying, pushing, or lifting items weighing up to 100 pounds
Remain stationary for extended periods of time
Handling objects such as luggage
Bending, stooping, kneeling
Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
Reading and writing abilities are utilized often when completing departmental records/logs
May be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.