IHG Banquet Operation Manager at Phoenicia InterContinental Hotel Beirut in Beirut, Lebanon
1. KEY RESPONSIBILITIES
the general direction of the Food and Beverage Manager or his/her delegate, and
within the limits of established IHG and local Hotel policies and procedures, manages the outlet operations achieving business
objectives through customer focused service delivery.
Essential Duties and Responsibilities
Supervises the functioning of all Banquetemployees, facilities, sales and costs, to ensure maximum departmentalprofit is achieved.
Controls and analyses, on an on-going basis,in order to optimize the following:
Quality levels of product and service
Merchandising and marketing
Sanitation and cleanliness (hygiene)
Coordinates and supervises the preparation,presentation and service of food products to ensure the highest quality atall times.
Establishes and maintains effective employeerelations.
Coordinates with the Finance Manager todetermine the minimum and maximum Food and Beverage par stocks. Approvesall wine purchases and other Food and Beverage items in accordance withInterContinental Hotel Group quality and quantity standards.
Conducts weekly Banquet meetings relating to,but not limited to, the following:
Overall Banquet financial results andprofitability
Operations results and problems
Changes in procedures
New management policies
Attends all other meetings as required by theadministrative calendar.
Keeps and up-to-date standard recipe file forall Banquet items to include:
Implements a daily, weekly and monthlychecklist for the Banquet department. Ensures proper follow-up to attainmaximum quality and efficiency.
Interacts with individuals outside the hotelincluding, but not limited to, clients, suppliers, government officials,competitors and other members of the local community.
Demonstrates understanding and awareness ofall company policies and procedures relating to Health, Hygiene and FireLife Safety.
Performsrelated duties and other projects as assigned.
degree in Hospitality Management or equivalent mix of relevant work experience
Arabic and English. French is a plus
and communication skills
Eye for detail
6 to 8 years of experience in the F&B industry
3 of which in a managerial position
Customer Service Orientation
Drive for Results
Job: Food & Beverage
Requisition ID: BEI0010241