IHG Sr. Auditor Franchise in Atlanta, Georgia
Sr. Auditor Franchise
Job Number R161991
Americas - United States - Georgia - Atlanta
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us.
Your day to day
Under general supervision, perform hotel revenue compliance audits relative to the License Agreement on franchise hotels. Report findings to GM’s, Controllers, Owners and Corporate liaisons. Make recommendations and/ or negotiate payback terms. Recommend investigative proceedings if fraudulent activities are found.
Essential Duties and Responsibilities
Plan and conduct compliance audits of franchise hotels, for the Americas, to verify that gross room revenues are reported in accordance with the Franchise License Agreement. Prepare audit reports and documentation, in accordance with department standards, for review by management. Prepare related invoices/credit memos for over/under reported revenues on a timely basis. Listen to and communicate with customers to obtain all required information necessary to adequately perform audits. Provide clear, accurate information; explain procedures or material or provide supplemental information; anticipate problems or questions. Discuss audit findings with GM’s, Owners and Corporate management, and make recommendations. Work with hotel management to negotiate terms of paybacks (i.e. penalties, interest, time frames for paybacks, and adjustments of amounts due) if the audit reveals that fees are due from the franchisee.
What we need from you
Education Bachelor’s Degree in a relevant field of work (Internal Audit, Accounting or Finance) or an equivalent combination of education and work related experience (hotel experience preferred).
Experience Typically 4 – 7 years progressive work experience in Corporate Accounting, Hotel Operations, Internal Audit, or related field, with demonstrated proficiency in multiple disciplines/processes related to the position.
Technical skills and Knowledge
Demonstrated clear, concise and succinct communication skills, including the ability to adapt verbal and written communication to the needs and level of the audience. Demonstrated ability to use consultative or persuasive communication skills to effectively implement programs or resolve compliance issues with hotel managers. Demonstrated experience in conflict management.
Demonstrated ability to effectively manage time, schedule appointments and travel to maximize efficiency and minimize cost. Demonstrated ability to maintain a consistent, high quality customer-focused orientation, and to respond to individuals in manner and timeframe promised, or follow up to explain status. Demonstrated knowledge and understanding of revenue reporting standards and procedures in a hotel or similar environment.
Demonstrated strong problem solving skills required.
Demonstrated attention to detail and ability to manage multiple tasks required.
What we offer
We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans