IHG Sr Analyst IT Business in Atlanta, Georgia

Sr Analyst IT Business

Job Number R153628

Hotel Brand: IHG Corporate

Americas - United States - Georgia - Atlanta


About us

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

Your day to day

Job Summary

The Sr Analyst IT Business is responsible for leading business process reviews and provide recommendations to ensure processes, systems and documentation meet changing business conditions and/or requirements. The Sr Analyst IT Business will gather business requirements, perform system and process analysis, design, support testing and prototyping for large cross functional complex projects. The Sr Analyst IT Business is a senior level individual contributor, who may provide guidance to other professionals for the overall successful completion of projects. The Sr Analyst IT Business contributes to the development of other professionals in their area.

Essential Duties and Responsibilities

Responsible for identifying and analyzing gaps between current processes and desired state and document processing requirements on cross functional and complex projects.

Perform analysis of processes and software capabilities including system process analysis, design and prototyping, as well as develop alternative design solutions, advise on options, risks, costs and impact on other business processes and/or systems.

Maintain expert knowledge of assigned systems, processes, and infrastructure.

Maintain deep technical and architectural aspects of the product at points of interface with internal systems and processes.

Responsible for collaborating with business partners to assist a delivery team to produce technical solutions to address complex business needs.

Create and validate recommended test scripts and scenarios working with testing team for large cross functional complex projects.

What we need from you


Bachelor's in a relevant field of work or an equivalent combination of education and work related experience.


Typically a minimum of 7+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.

Technical skills and Knowledge

Advanced knowledge of business analysis applications and a proficient understanding of organizational business systems and processes.

Ability to understand highly complex technical problems and build cross functional solutions in relation to current and future business environments.

Ability to strategically demonstrate analytical and conceptual skills needed to develop efficient and effective solutions for a variety of sized, complex business problems.

Ability to demonstrate effective verbal and written communication skills to provide and explain technical information to business partners, vendors, and management.

Ability to collaborate with Technical SMEs to deliver large cross functional complex projects and initiatives

Ability to provide guidance to other business analysts to facilitate the successful completion of projects.

Decision making responsibilities

Responsible for making moderate to significant changes or enhancements to systems and processes, through significant conceptualizing, reasoning, and interpretation to solve problems or improve effectiveness within the job area.

Identify and solve difficult and complex problems using detailed information gathering, analysis and investigation skills.

Key Relationships

This position will work closely with client management, IT development teams, support teams, data center resources, IT management to discuss projects, provide recommendations on improvement opportunities and operating and financial performance.

Key vendors, professional associations, industry experts to keep informed of existing and evolving industry standards

What we offer

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans