IHG Room Service Order Taker - IC Buckhead Atlanta Hotel in Atlanta, Georgia
Room Service Order Taker - IC Buckhead Atlanta Hotel
Job Number R149383
Hotel Brand: InterContinental Hotels
United States - United States - Georgia - Atlanta
Do you see yourself as a Room Service Order Taker - Cashier? As a Room Service Order Taker, you will be the person our guests rely on to recommend the best products using your professional sales skills, offer local insights and anticipate ever detail of a friction-free experience. The moment a guest steps into our hotel, they walk into a genuinely memorable experience created by the warm atmosphere that you provide making our guests feel at home in any location. What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. Our Hotel: InterContinental Buckhead is one of Atlantas established Mobil Four Star luxury properties located in the heart of the prestigious Buckhead neighborhood. InterContinental Buckhead Atlanta is a stately and sophisticated hotel that offers premier travel experience with 422 guest rooms, 31,000 square feet of flexible event space including our lavish ballrooms which can host up to 850 guests for a seated dinner and 1500 for a convention, conference or reception. Enjoy local southern-inspired cuisine at Southern Art restaurant, serving breakfast, lunch and dinner inspired by our acclaimed celebrity chef restaurateur and cookbook author Art Smith. Meet friends and colleagues at Bourbon Bar and sip your way through our 70 hand selected craft bourbons. Or enjoy a workout in our fitness center or a swim in our outdoor saltwater pool. Pamper yourself in our newly-renovated Jurlique Spa at InterContinental Buckhead Atlanta where we combine our expertise in growing and crafting pure and effective skin care with holistic therapies from around the world. Visit our website at: http://www.intercontinentalatlanta.com This position will handle multiple incoming calls, correctly enter all pertinent information for orders and close checks to correct guest's room account. Additional duties may include printing reports and/or completing paperwork at the end of shift, and this position may assist with other duties as assigned.
Your day to day
Qualifications include basic reading, writing and math skills and ability to handle multiple incoming calls and work on a keyboard. Previous experience in a customer service position is preferred. An a lcohol awareness certification and/or food service permit or valid health/food handler cards is necessary, as required by local or state government agency. You may be required to work nights, weekends, and/or holidays. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.