IHG Head of Global Upscale Food & Beverage in Atlanta, Georgia
Head of Global Upscale Food & Beverage
Job Number R703516_9
Americas - United States - Georgia - Atlanta
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us.
Your day to day
What you will need is ambition, talent and some key skills. For this vital role, were looking for someone who can develop and manage innovative F&B programs and standards for IHG brands. In partnership with Brand cross functional leadership, the Head of Global Upscale Food & Beverage ensures Food & Beverage programs and standards deliver consistently against expectations in the guest journey and create real differentiation vs. competitors.
Responsible for supporting the innovation and management of Food & Beverage related programs and activities globally, across all IHG upscale brands. Oversee a team of individuals responsible for partnering with brand teams to bring to life concepts and innovations in the F&B space for our brands.
Essential Duties and Responsibilities (Key Activities)
Lead F&B Market research initiatives to develop the long-term strategic F&B objectives for all IHG brands.
Oversee the research, testing, development and implementation Food & Beverage Standards for each IHG brand.
Lead conceptualization of new F&B programs, including specifications, operating systems, cost analysis and merchandising for existing portfolio and new brand hotel concepts under development by IHG.
Manage and funnel feedback from Operations into the brands, and develop ideas to continually improve F&B programs including F&B standards, equipment, and food product innovations
Partners with Brand Marketing and Operations teams to ensure implementation of F&B Programs into the estate
Oversee the development of new or enhanced branded food and beverage concepts and innovations in hotels. including development, designing equipment, food specs & testing)
Serve as the upscale F&B spokesperson throughout IHG
Review annual F&B language in Franchise Disclosure Documents
What we need from you
Bachelor of Science/Bachelor of Arts in a relevant discipline, or an equivalent combination of education and experience. Masters in Hospitality Management or similar field is strongly preferred.
10+ years progressive work related experience, in both multiple and single-unit management in some combination of hotel F&B departments, free-standing independent restaurants and/or chain restaurants with demonstrated management experience in multiple business functions.
Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
Demonstrated experience in leading and developing people.
Demonstrated strong verbal and written communication skills for the purpose of presenting and discussing technical information to establish rapport and/or influence and gain understanding of others.
Demonstrated creativity and innovation in developing food and beverage concepts.
Strong demonstrated skills in customer service and extensive experience identifying customer climate and potential issues, resolving complaints, etc.
- Required to travel up to 30%
What we offer
We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve