IHG Arabic Speaking Restaurant Supervisor - Holiday Inn Dubai Festival City in AE-DU, United Arab Emirates
Arabic Speaking Restaurant Supervisor - Holiday Inn Dubai Festival City
Job Number EMEAA01124
EMEAA - United Arab Emirates - AE-DU -
Do you see yourself as an Restaurant Supervisor at Holiday Inn Dubai Festival City?
What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities, and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1200 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
Your day to day
At the moment we're looking for a Restaurant Supervisor to join our team at Crowne Plaza Dubai Festival City! The main responsibility of this role is to ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. The supervisor would have to promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
Additional key responsibilities are:
-To conduct shift briefings to ensure hotel activities and operational requirements are known in the absence of the manager
-To endeavour to resolve all complaints during shift and to log all complaints in log book for further follow up
-To supervise cash handling and banking procedures
-To prepare daily banking and cash flow reports
-To establish and instruct staff in cash security procedures
-To deal with irregular payments
-To supervise the maintenance of service equipment
-To monitor standards of guest facilities and services
-To control stock and monitor security procedures
-To assist with menu and wine list creation
-To supervise functions
-To supervise outlet service
What we need from you
Ideally, you'll have some or all of the following competencies and experience we're looking for:
-Minimum of 1 year previous experience in F&B in similar role
-Excellent communication skills
-Good command of English The ability to demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
-The ability to communicate well to ensure effective shift hand-overs Flexibility and optimism in order to work in line with business requirements
-Decision-making skills so as to establish action plans and schedules for meeting departmental priorities
What we offer
In return we'll give you a competitive benefit package including accommodation, hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to be yourself. At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.
So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG. To find out more about us or any other jobs with IHG please look at www.careers.ihg.com