IHG Guest Service Agent - InterContinental Adelaide in Adelaide, Australia


At InterContinental ® Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotel & Resorts brand you're more than just a job title.

At InterContinental Hotel & Resorts we look for people who are charming, confident and internationally-minded; people who know what it takes to exceed guest expectations.

Join us as a Guest Service Agent at InterContinental Adelaide . You'll have ambition, talent and obviously some key skills. Because for this vital role, you will welcome hotel guests with a charming smile and unrivalled insider knowledge. You will be working to ensure every guest has a memorable experience by creating a home away from home.

As the face of our hotel, you will be responsible for delivering on our guest promises, showing genuine interest in our guests, taking ownership of requests and sharing your exceptional knowledge to ensure our guests have a great stay with us. By bringing your passion to work everyday, we'll empower you to work as part of a team to anticipate our guests' needs and deliver a memorable service experience at front office.


Ideally, you will have previous hotel experience in a Guest Service Agent or Front Office related role. You will have excellent attention to detail and be a confident communicator and have full flexibility to work various shifts including days, evenings and weekends. Previous experience using the Property Management System - Opera or similar is required.

In return for your hard work, you can look forward to a benefits package including hotel discounts worldwide! What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotel & Resorts brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Job: Front Office

Location: Australia-Adelaide

Requisition ID: ADE000838