IHG Specialty Outlet Manager (Lebanese Restaurant) - Crowne Plaza Abu Dhabi Yas Island in Abu Dhabi, United Arab Emirates


Crowne Plaza ® hotels look for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen!

What's your passion? Whether you're into polka, painting or polo at InterContinental Hotel Group (IHG) we're interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Set on the banks of the creek and along the Links Championship Golf Course, Crowne Plaza Hotel is located at on one of the country's most ambitious developments, Yas Island. The close proximity to the airport and only 40 minutes into Abu Dhabi City makes this prime location an easy accessible choice for business and leisure travellers.

We have an exciting opportunity for you to join our Food and Beverage team as a Specialty Outlet Manager (Lebanese Restaurant) . You will be responsible for managing revenues, costs, operation and a large team. Keeping up to date with offer as well as guest taste and requirements, maximizing sales, identifying opportunities to enhance revenues.

Provide the outlet with leadership and supervision with thorough planning, organizing, directing and controlling the bar operation and administration whilst maintaining a visible presence on the floor during key service periods ensure maximum guest satisfaction by consistently following company standards.

Some of your key responsibilities would be:

  • Drive food & beverage revenue in the outlet and maintain cost within the budget.

  • Provide statistics, reports and recommendations related to food & beverage sales.

  • Train all team members on existing and new products, as well as selling techniques and any other necessary food & beverage trainings.

  • Meet guest, build rapport and constantly review feedback, plan and implement corrective action if needed to ensure guest satisfaction.

  • Track and share information regarding new business trends and generate new business opportunities.

  • Benchmark and keep track of the competitors regarding special promotions and menu prices.

  • Ensure that the team adhere to all company standards, business conduct and ethics, policies and procedures including health, hygiene & safety.

  • Contribute to implementing the marketing activities to achieve desired results.

  • Participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual budget

  • Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned.

Fluency in both English and Arabic and experience in a similar managerial role in a 4 or 5 star hotel is required.

In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.

Do you have what it takes to be a leader in the world's most global hotel company?

If so, get in touch and tell us how you could bring your individual skills to IHG by clicking "Apply Online" now!

We are an equal opportunities employer.

Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview.


Job: Food & Beverage

Location: United Arab Emirates-Abu Dhabi

Requisition ID: ABU004422