IHG Guest Services Concierge (Full-Time) - Crowne Plaza Coogee Beach in Sydney, Australia


At Crowne Plaza ® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Join us as a Guest Service Agent in Crowne Plaza Coogee Beach. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can create a unique experience for every guest they meet. You will be the face of the hotel, and your ability to relate with our hotel guests and visitors will immediately remind them why they chose to come to our beachside village. Attention to detail and an ability to multi-task are key to success in this fast paced role. You will be responsible for guest check in and out, settling of accounts, taking queries and reservations over the phone, as well as being a key source of information on both the hotel and the local area.


You will be able to work across a seven day roster including public holidays. On occasion there will be a requirement to work over night. Computer literacy will be a valuable advantage and OPERA experience will be well regarded.

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including uniform provided, meals and carparking. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG ® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs/

Job: Front Office

Location: Australia-Sydney

Requisition ID: SYD004913