IHG Cluster Director of Revenue in St Julians, Malta


Do you see yourself as a Cluster Director of Revenue?

When you’re a part of IHG, you’re more than your job title. And that’s what we love – the individual talents, interests and dreams that make you who you are. Join us and we won’t expect you to conform to any stereotype – because we know that a team with different perspectives and passions can only make us stronger.

Centrally located, InterContinental Malta, redefines the meaning of elegance with its contemporary design, style and modern ambience. All 451 rooms are superbly furnished and its extensive facilities include 7 restaurants, 3 bars, Club InterContinental Lounge, an outdoor 47-meter panoramic lagoon styled swimming pool, a heated indoor pool, Fitness Centre, Beauty Salon, 23 meeting rooms and a 24 hour Business Centre. The InterContinental Beach Club is an extension to the hotel’s facilities, located only 143 meters away.

Holiday Inn Express Malta situated adjacent to InterContinental Malta is planned to open in the second quarter of 2017 with 120 latest generation guest rooms and facilities.

With a dynamic team and innovative service culture, we will offer our guests an authentic and enriching experience in the heart of the Mediterranean.

In order to help us deliver our vision of providing our guests with the 'in-the-know' experiences, we are actively recruiting to complete a team of brilliant service-oriented individuals with a genuine passion in the hotel industry.

Job Role

As a Cluster Director of Revenue for InterContinental Malta and Holiday Inn Express Malta, you will direct revenue management processes to maximize performance, profitability and return on investment by creating a positive and productive work environment. This is a leading role in promoting the IHG vision, purpose and IHG Winning Ways.

In co-operation with all revenue generating department heads, facilitates, guides and directs these departments in selecting the optimum revenue opportunities for the hotel. Measures total revenue performance against strategy and target and re-aligns current strategy if required.Actively monitors competitive environment and devises tactics and strategies to maximise market share. Maintains the hotel’s revenue systems integrity at all times and ensures all linked systems are aligned at all times.

Duties and responsibilities:


  • Assesses, evaluates and implements revenue generation strategies to ensure the maximization

  • of revenue with the revenue and yield-committee.

  • Facilitates the Revenue Room

  • Conducts Yield meetings

  • Establishes demand calendar for rooms and catering future pace


  • Determines hotel pricing policy for all segments reflecting market conditions can competitive environment in conjunction with each specialist head of department.

  • Monitors group ceilings with forecast demand and approve all group and meeting request Outside of the specified guideline.

  • Sets strategies for overbooking level during high period.


  • Supports all departments with revenue related analysis as appropriate

  • Compiles month end analysis and commentary

  • Analyses lost business, conversion rates and lead-time in conjunction with Director of Sales & Marketing

  • Assess and reviews booking behaviours and trends impacting the hotel business

  • Supports DOSM in analyzing effectiveness of sales resources deployed and proposes adjustments as appropriate


  • In cooperation with the executive team prepares revenue figures for rooms and F&B for annual budget

  • Produces forecasts according to company guidelines for all revenues

  • In addition to the above-mentioned duties, the candidate may receive additional tasks.


Qualifications and Requirements

So whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

The successful candidate will have a relevant Bachelors' degree and a minimum of 2 years post graduate work experience in the revenue field, ideally with an international hotel brand, as well as experience leading a team of others. Your excellent communication skills, a strong drive for results, coupled with the ability to think ahead and confidently lead and develop yourself and colleagues will see you succeed in this role.

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including hotel discounts worldwide as well as access to a wide variety of discount programs and the chance to work with a great team of people.

All applicants must be eligible to work in the EU & must be in possession of the relevant passport and visa.

We are an equal opportunities employer.

Job: Revenue Management

Location: Malta-St Julians

Requisition ID: STJ000151