IHG General Manager - Crowne Plaza Changi Airport in Singapore City, Singapore


The Crowne Plaza Hotel Changi Airport is one of the leading Airport Hotels, its strategic location and seamless connectivity to Changi Airport perfectly caters to transiting passengers, while its proximity to nearby business parks makes it a suitable choice for business travelers and a short 25 minute taxi or MRT ride from the city centre.

With the recent addition of 243 business rooms to the hotel, the property now features a total of 563 rooms across two towers. Named World's Best Airport Hotel by Skytrax in 2015, 2016 & 2017 this stylish business hotel features extensive meetings space to include six meeting rooms and a grand ballroom, all equipped with the latest technology. Allowing our guests the ability to rest and recharge is key, the hotel offers an on-site spa and fitness centre and an outdoor landscaped pool.

Guests can enjoy a cocktail at bar'75 prior to dining in one of two inviting restaurants which compliment in-room dining; Imperial Treasure for specialty Cantonese cuisine or Azur for more traditional international dishes.

As the General Manager, you will work with the owner as a partner and manage day-to-day operations of the hotel by leading, empowering and building on the strengths of the management team to ensure all functions are operating effectively so guests are offered a product which is reliable, consistent and aligned to the Crowne Plaza brand. You will establish clear performance goals for employees, provide regular feedback and facilitate the development of high potential individuals to build a strong talent pipeline.

Acting as a Brand Ambassador, you will place the brand at the center of all communications, marketing initiatives and actions. You will use the Crowne Plaza brand promise and guiding principles, market knowledge and social media, and work with the Sales and Marketing team to provide a clear strategy while challenging them to think of ways to beat the competition. You will also balance short-term actions and decision with the longer-term impact on the business to drive revenue, future profitability and maximum return on investment for your owner’s equity.


To set you up for success in the role, you will have;

  • a proven track record as a General Manager for a minimum of 3 years within a hotel of more than 350 rooms within a key tier city location. Previous experience within the Singapore or Asian market is essential

  • strong operational background in Sales & Marketing combined with a proven ability to proactively drive revenue and future profitability to ensure maximum return on investment

  • an internationally recognised Bachelor’s degree or equivalent in Hotel Administration or Business Administration

  • ability to influence and negotiate with a range of stakeholder across varying levels. Proven success in consistently driving colleague engagement and growing talent across all levels within the hotel

  • excellent eye for detail, the ability to think outside of the box and a tenacity for exceeding targets and goals

If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and individual skills to IHG.To find out more about us or any other jobs with IHG please look at www.ihg.com/careers

Job: Hotel General Management

Location: Singapore-Singapore City

Requisition ID: SIN002428