IHG Room Attendant - Part-Time/On-Call - Holiday Inn Fisherman's Wharf in San Francisco, California

Description:

In this role you will clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. which may include cleaning of kitchen areas, room refrigerator, coffee maker, cups, glasses, silverware etc. The Room Attendant will notify the supervisor when service is complete so rooms may be sold or occupied while you monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures.

InterContinental Hotels Group (IHG) currently has an opening for a Room Attendant at the Holiday Inn Fisherman's Wharf . As part of a dynamic Housekeeping team, this position is responsible for cleaning guest rooms and/or suites in a timely and thorough manger to ensure total guest satisfaction.

InterContinental Hotels Group is a world leader in hospitality with over 3,500 hotels offering close to half a million guest rooms in nearly 100 countries. Our award-winning brands satisfy the full spectrum of accommodation needs, ranging from luxury to extended stay with properties including InterContinental, Crowne Plaza, Staybridge, Candlewood, Indigo, Holiday Inn and Holiday Inn Express. All of our hotels have one thing in common: they are “Great Hotels Guests Love.” ©

IHG offers “Room to Grow” © meaning career opportunities to help talented people learn and advance. By bringing your expertise and passion to any one of our brands, you become part of our success, helping us to achieve our vision: to be the most preferred, admired and successful hotel company the world over.

Best Location: Holiday Inn Fisherman's Wharf issteps from world-class attractions such as Pier 39, the famous Cable Cars, Ghirardelli Square and ferry service to Alcatraz and the Golden Gate Bridge, not to mention the unique shops, restaurants and fun spots of Fisherman’s Wharf! Guests and event planners also enjoy proximity to Chinatown, North Beach and Union Square shopping district with plenty of public transportation options right outside the door.

Holiday Inn Fisherman's Wharf offers 585 guest rooms, with nearly 5,000 square feet of meeting and event space for up to 250 people. Amenities include Bristol Bar & Grill, outdoor heated pool and sundeck, fitness center, concierge, plus complimentary high-speed wireless internet access and onsite business center.

DUTIES AND RESPONSIBILITIES :

  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses etc.

  • Notify supervisor when service is complete so rooms may be sold or occupied.Report any room unable to be serviced to supervisor according to established procedures.

  • Report to supervisor needed repairs or unsafe conditions.

  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

  • Report, turn in, and/or log all lost and found items according to established procedures.

  • Promote teamwork and quality service through daily communication and coordination with other departments.

  • May assist with other duties as assigned.

  • May have turndown duties.

QUALIFICATIONS AND REQUIREMENTS :

Minimum: Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds.

  • Frequently standing up and moving about the facility.

  • Frequently handling objects and equipment to maintain the facility.

  • Frequently bending, stooping, and kneeling.

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests and employees.

  • Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.

  • Must be available to work any shifts, any day including nights, weekends, and/or holidays.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.

ON-LINE APPLICATIONS ACCEPTED

PLEASE APPLY AT: www.ihg.com/careers

IHG is an equal opportunity employer.

Minorities/ Females/ Disabled/ Veterans

Qualifications

Requirements include basic reading, writing and math skills and some housekeeping experience is preferred. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping and kneeling.

Job: Hotel General Management

Location: CA-San Francisco

Requisition ID: R133158