IHG Night Manager/ MOD - InterContinental San Francisco in San Francisco, California
Do you see yourself as an AssistantFront Office Manager/ Manager On Duty ?
What's your passion?
Whether you're into sports, shopping or karaoke, at IHG we're interested in
YOU. At IHG we employ people who apply the same amount of care and passion
to their jobs as they do their hobbies - people who put our guests at the heart
of everything they do. And we're looking for more people like this to join our
friendly and professional team. This role manages all aspects of the
front office areas to ensure guest satisfaction.
In this role you will be
active in managing moonlight operations and be the first point of contact for
guest concerns on the moonlight shift.
This includes but is not limited to resolving guest complaints,
preparing the Front Office for the next day and ensuring the current day is
closing positively. During the moonlight
shift, you will work closing with the Night Auditor, Instant Service, Uniformed
Services, Housekeeping, Engineering, and In Room Dinning.
Responsibility will include
you to train and develop team members and provide opportunity for yourself and
the team room to grow. You will work
closely with the Front Office Manager to maintain an efficient and effective
This position requires some college and three years guest service/hotel experience, or an equivalent combination of education and/or experience. You must have full knowledge of the guest service/night function and some supervisory training/experience preferred and be able to travel to attend workshops, conferences, etc. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job: Hotel General Management
Location: CA-San Francisco
Requisition ID: R133540