IHG Guest Service Agent (Full Time Overnight) - Crowne Plaza Perth in Perth, Australia


The Crowne Plaza brand looks for people who excel in their role and want to succeed in all they do and help our guests succeed too!

As Perth’s only hotel with balcony views of the Swan River, Crowne Plaza Perth is situated in the heart of trendy East Perth. Located on picturesque Langley Park with peaceful, natural surrounds ideal for relaxation and recreation, as well as convenient access to everything Perth has to offer, Crowne Plaza Perth is the perfect base for business and pleasure.

Crowne Plaza Perth is currently looking for a Full Time Overnight Guest Service Agent to join our winning team.

As member of our overnight team, you'll be responsible for assisting with the arrival and departure experience of our guests, whilst managing their requests. You will need to ensure that each of our guests have a seamless, thoughtful and restorative Perth experience.

You will check-in, check-out, handle guest luggage and vehicles, prepare and serve Room Service meals and provide information about the hotel facilities and services, as well as information on the local Perth areas.

  • This role is rostered 11.00pm to 7.30am, 5 shifts per week.

  • Uniform and free meal per shift provided.

  • Street car parking on Terrace Rd is free during this overnight shift.


To be

successful in this role you will possess the following:

  • You'llbe an approachable person and have a real passion for providing unique andauthentic service to ensure a memorable experience

  • Previousexperience within a customer service based role, preferably within thehospitality industry

  • Clear communication skills

  • Detailorientated

  • Highstandard of personal presentation

  • Stronglocal knowledge of Perth and the surrounding regions from a residents and tourists perspective

  • Afull current Australian driver’s license with the capability to driveboth automatic and manual vehicles.

  • Availability to work 11pm to 7.30am over any day of the week, including the weekends and public holidays.

  • The legalrequirements to work in Australia with no limitations or restrictions.

If this sounds like the perfect move for you, apply

online now!

Job: Front Office

Location: Australia-Perth

Requisition ID: PER000672