IHG Senior Catering Sales Manager InterContinentanl NY Barclay IHG in New York, New York
Do you see yourself as a Senior Catering Sales Manager ?
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
An icon of refined Manhattan elegance since 1926, the InterContinental New York Barclay re-opens in spring 2016, following an extensive renovation as the city’s luxury hotel of choice. Located off Park Avenue in midtown east, The Barclay features 702 beautifully-designed guestrooms with 30 suites, an opulent Presidential Suite and Penthouse Sky Suite with 1,500 feet of outdoor space and Chrysler Building views. The hotel boasts 15,000 square feet of meeting space and two large ballrooms for New York’s most memorable weddings, benefits, and galas. The Barclay offers a Club InterContinental®. It's Gin bar and lounge with light dining, is a dynamic social hub in the hotel’s expansive lobby. The “new” Barclay' embraces the hotel's distinctive legacy, while modernizing every detail.
Initiation and development of quality leads to ensure growth of catering sales. The primary responsibility is to develop existing business and solicit new catering business through catering lead generation and catering sales marketing.
DUTIES AND RESPONSIBILITIES:
Established client base of Social and Corporate business preferred
Actively prospect and qualify new business.
Achieve personal and team goals as assigned.
Negotiate meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
Attend and represent hotel at trade shows and conventions.
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
Interact with outside contacts:
Guests – to ensure their total satisfaction
Vendors / Event Planners / Professional Organizations / Community Groups – to ensure repeat/referral business and to generate new business
Other contacts as needed
· May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
Perform other duties as assigned.
May serve as “manager on duty” as required.
This job is a Catering Sales professional with established sales goals.
QUALIFICATIONS AND REQUIREMENTS:
College Degree plus 2-3 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
· Frequently standing up or moving within and outside of the facility
· Carrying or lifting items weighing up to 25 pounds
· Handling objects
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
High level of competency in using data management systems preferably with Delphi or similar sales database tool.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, tradeshows, conventions, etc.
May require a valid Driver’s License.
May be required to work nights, weekends, and/or holidays.
Job: Hotel General Management
Location: NY-New York
Requisition ID: R134781