IHG Bartender Crowne Plaza Muscat OCEC in Muscat, Oman

Description:

Food and Beverage is what adds flavor to

a stay! Guests love to enjoy their favorite drink whether it’s with friends,

family, colleagues or just on their own. To deliver a great guest experience –

a Bartender will prepare beverages and/or serve food in a timely manner,

helping guests to have memorable experiences whenever and wherever they drink.

Greet guests

pleasantly as they approach the bar; promote house drinks and use up-selling

skills to increase revenues

• Prepare beverages

requested by guests using established pouring standards and drink recipes to

provide a consistent product to the guests and to control costs. Coordinate

food service with restaurant(s) for bar/lounge guests if applicable

• Monitor guest

behavior and guest alcohol consumption to determine when alcohol service to the

guest should cease; notify management of incidents involving excessive alcohol

consumption or impaired condition of guests; check identification whenever the

age of a guest requesting an alcoholic beverage service is questionable

• Follow established

hotel safety protocols and procedures at all times. Immediately report any

safety/service incident to the supervisor or manager on duty

• Take action to

solve guest problems/complaints using appropriate service recovery guidelines

• Set up bar

including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift work (empty/fill ice-bins, prepare

garnishments, replenish/store snacks, etc.)

• Requisition all

necessary supplies in line with hotel procedures and manage liquor inventory

• Ensure that all

liquor is properly secured before, during, and at close of shift

• Obtain, count and

secure bartender’s bank; receive cash and credit payments from customers; give

accurate change and balance cash drawer at end of shift in line with hotel

procedures

Check bar and

seating areas for cleanliness and attractiveness ensuring all standards are

aligned to company and local legislative standards. Inspect all equipment and

machinery for proper operation. Sweep and mop bar floor after shift. Wipe down

counters, equipment, stools, chairs, tables, and other areas as required

• Work as part of a

team and communicate with other departments as per hotel procedures to ensure

excellent quality and service

• Perform other

duties as assigned

Qualifications

Qualifications and Technical skills:

In addition to the requirements stated on the job description also include the below if applicable (Change final from red to black before posting).

Essential Languages: List languages that are required for this role

You must meet the legal requirements to work in this country: Yes / No (delete as appropriate)

In return we'll give you a competitive financial and benefits package which can include healthcare support, pension scheme and fitness club membership. a matching 401 (k) plan (US Only).

Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we're ready to welcome all of you.

So whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

Job: Hotel General Management

Location: Oman-Muscat

Requisition ID: MUS001138