IHG Restaurant Server (Part Time) Crowne Plaza San Jose -Silicon Valley in Milpitas, California
Do you see yourself as a Restaurant Server ?
What's your passion? Whether you're into skydiving, scrapbooking or bird watching, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
• Greet and welcome all guests and take beverage and food orders in a
prompt and professional manner
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food
according to established health and presentation standards
• Monitor guest behavior and guest alcohol consumption to determine
when alcohol service to the guest should cease; notify management of incidents
involving excessive alcohol consumption or impaired condition of guests; check
identification whenever the age of a guest requesting an alcoholic beverage
service is questionable
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls,
windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as
required. Ensure that wait staff
clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times.
Immediately report any safety/service incident
to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established
guidelines for any service recovery
to ensure guest satisfaction
• Work as team and communicate and co-ordinate with other departments
to ensure excellent quality and service
In this role you will greetall guests and take beverage and food orders in a prompt and professional manner while you prepare food and beverages for service to hotel guests and present food according to established health and presentation standards. You will clear and clean tables in a prompt and efficient manner and clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary. The Server will perform side-work, and other opening or closing duties as required and ensure that wait staff stations are clean and maintained throughout shift. You may receive guest payments and process transactions as outlined in the cash and charge procedures and may assist with other duties as assigned.
Qualifications include some food service experience with general knowledge of restaurant operations. An alcohol awareness certification and/or food service permit or valid health/food handler cards is necessary, as required by local or state government agency. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about the restaurant, handling food objects, plates, trays, glasses etc, bending, stooping and kneeling.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job: Hotel General Management
Requisition ID: R133723