IHG Bellperson Driver (Part Time) Crowne Plaza San Jose - Silicon Valley in Milpitas, California
Do you see yourself as a Bell Person - Driver ?
DUTIES AND RESPONSIBILITIES
Explain and promote hotel facilities, outlets,and services to guest, and provide information to guests regarding localattractions and activities.
Promote team work and quality service throughdaily communications and coordination with other departments.
Respond to all guest requests for shuttleservice in a prompt and courteous manner; assist guests with luggage whileboarding and off loading the vehicle.
Respond appropriately to guestcomplaints. Inform supervisor ofmajor problems, complaints, disturbances or dissatisfied guests.
Perform daily inspection of vehicles; takesnecessary action to correct deficiencies or unsafe conditions; keepvehicle clean and neat at all times.
Operate vehicle in accordance with state laws;observe all airport rules pertaining to shuttle vehicles.
Assist incoming and outgoing guests withtransporting luggage to and from guest rooms. May secure, tag, and storeluggage at guest’s request.
May regularly inspect and clear hotel entranceand surrounding areas of litter and debris.
Perform other duties as assigned which may
include but is not limited to accepting dry cleaning from guest and secure for
pick up by dry cleaning company; delivering clean laundry or guest
mail/messages, or sundry items to guest rooms, and responding to other special
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
This role drives hotel van or designated vehicles to and from guest destinations and transport luggage to and from guest rooms in a prompt and safe manner.
Requirements include a High School diploma or equivalent, plus some guest service experience or driving experience preferred. A valid Commercial driver's license is required. This job requires ability to perform the following: carrying, pushing, or lifting items weighing up to 100 pounds. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job: Hotel General Management
Requisition ID: R133879