IHG In Room Dining Captain- InterContinental Downtown Miami l IHG in Miami, Florida


Do you see yourself as an In Room Dining Captain?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

A Shining Star Among Downtown Miami Hotels. The InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city.

Key responsibilities of the role include:

  • Deliver and serve food and beverages to hotel guest's room; set up and serve the order in the guest's room according the specifications and standards. Complete customer payment transactions as outlined in cash and charge procedures.

  • Perform set-up and closing side-work; stock service station, make coffee, etc. Assist in the scheduling and training of room service staff.

  • You may be required to retrieve trays from guest rooms and hallways within the prescribed period of time. You may also answer room service phones and record orders; utilize up-selling techniques to increase sales and may assist with other duties as assigned.


Qualifications include food service experience with general knowledge of restaurant operations.

Other Information - Alcohol awareness certification and/or food service permit or valid health/food handler cards as required by local or state government agency. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about in the kitchen, corridors, elevators etc., handling food objects, products and utensils, bending, stooping and kneeling.

In return we will pay you between $ 7.25 - $ 7.50 per hour, based on experience and you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job: Room Service

Location: FL-Miami

Requisition ID: R127335