IHG Spa Therapist - Crowne Plaza & Holiday Inn Al Thuraya City - Kuwait in Kuwait City, Kuwait

Description:

Joboverview: Comprehensiveknowledge of various massage modalities, spa product lines, facials, scrubs,wraps, possess a common understanding of other body treatments and be eager totrain in all spas treatments offerings. They ought to possess outstandingcommunication skills and be able to learn the product and service awarenessessential to efficiently give wellness solutions to meet the needs of guests.

Dutiesand Responsibilities

FINANCIAL RETURNS

  • Help in all areas of spa operation as requested byorganization
  • Actively support thespa, treatments, services and retail, in addition to programs, promotionsand/or discounts obtainable

PEOPLE

  • Maintain a constructiveattitude and add toward a quality work environment
  • Regularly present at, take partin and support training and staff meetings for the spa
  • Take pleasure inworking with people and have a welcoming and outgoing personality

GUEST EXPERIENCE

  • Handle guests queries and concerns efficientlyand politely
  • Provide exact, suitable and instant responses toall requests by guests

RESPONSIBLEBUSINESS

  • Provide consistent professional treatmentscompliant with spa protocols and accepted documentation practices
  • Uphold the standards of hygiene andsterilization as directed by law and the spa s policies and procedures
  • Possess the aptitude to work with no directsupervision
  • Perform prep work, correctly clean and restockroom as necessary
  • Communicate to administration any and alloccurrences involving staff or guests in the spa that need concentration
  • Converse to management any and all occurrencesconnecting staff or guests in the spa that require notice
  • Efficiently inform and teach guests concerningspecific wellness concerns
  • Be available and willing to adjust his/her workschedule according to the needs of the spa
  • Properly care for tools and use proper amountsof manufactured goods to assist with cost controls

ACCOUNTABILITY

  • Provide consistent professional treatmentscompliant with spa protocols and accepted documentation practices

Qualifications

QUALIFICATIONSAND REQUIREMENTS

Outstanding communication and listening skills,in addition to qualification/certification on various spa treatments, products.Team player, Have an enthusiasm and possess superb customer service skills. PreferablyThai/Indonesian both male of female

Job: Spa & Recreation

Location: Kuwait-Kuwait City

Requisition ID: KUW001490