IHG Restaurant Manager - Al Tannour at Crowne Plaza Dubai in Dubai, United Arab Emirates
Do you see yourself as an Outlet Manager– Al Tannour ?
What's your passion? Whether you're into scuba
diving, golf or dancing the tango, at IHG we're interested in you. We love
people who apply the same amount of passion and precision to their jobs as they
do to their hobbies - people who put our guests at the heart of everything they
do. And we're looking for more people like you to join our friendly and
professional team - people
that help us create great hotels guests love.
Crowne Plaza Dubai is an upscale hotel brand located along the business area of
Sheikh Zayed Road with over 568 rooms, 13 international restaurants and bars,
and has one of the largest meeting, conference and banqueting facilities in the
We are looking for reassuring, social, goal-oriented,
dynamic, confident people to join around
700 colleagues who are committed to maintaining the highest standards of
quality and service which define our company. We value the passion and
enthusiasm of our colleagues, and encourage you to share your passion when you
work with us.
the moment, we are looking for an Outlet Manager – Al Tannour to join our enthusiastic, warm and
friendly Food & Beverage team at CrownePlaza Dubai .
Outlet Manager , you will
manage the efficient operation of the Al Tannour through
customer focused service delivery. Al Tannour is an Arabic-style restaurant,
with all the traditional trimmings and Arabian nightlife. Live entertainment
with belly dancers, Arabic band and International singers.
In this position, you
will effectively oversee operations of Al Tannour, to
ensure customer service is at its best. You will be responsible for maximizing
all revenue opportunities, serving all food and beverage as required by hotel
brand standards and maintaining overall levels of courtesy, service and
cleanliness. You will be responsible for managing and motivating your
team. You will be required to ensure that all staff within your
department are adequately trained and developed in line with company
policy. You will actively guide and direct the whole team to ensure
consistency of brand standards and a high level of performance and service
delivery. You will be able to understand, analyze and interpret
outlet Profit & Loss data. You will work closely with other outlet managers
to deliver improvement of overall F&B Department. You will anticipate market changes, review
operations when necessary and conduct competitor analysis
and industry trend. You will handle guests’
complaints in a professional manner and ensure great customer
Preferred candidate will
have previous managerial experience in a 4 or 5 star hotels
and a solid understanding of different Food and Beverage outlets. Importantly, we
are looking for an F&B professional with passion and energy that can lead
and develop a great team and drive excellent service quality. Having an eye for
detail and creativity to look at things differently will be a key to developing
the Food and Beverage Experience. An
outgoing personality is also very important.
Preferred candidates must have strong knowledge in pub operations with
flexibility to work hours across a 7-day operation is essential. This 'hands-on' role involves enforcing
company standards and policies and high levels of customer service.
Ultimately, you will be
able to demonstrate excellent written and verbal communication in English. You
will be a self-starter and you will be able to demonstrate understanding of the
business and link the business environment to IHG commitments; have a high
level of drive for results; will be adaptable and flexible with the ability to
build relationships in a multi-cultural environment and gain trust and support
of team members and senior managers. You
will have exceptional planning, organizing and delegating skills with attention
to detail. You will have the ability to
handle guest requests and complaints and exhibit strong decision making skills
to deliver brand service standards resulting in highest guest
satisfaction. You will possess a high
level of integrity to lead by example and gain respect of peers and colleagues.
In return we'll give you a competitive tax-free
financial and benefits package, hotel discounts worldwide and the chance to
work with a great team of people. Most
importantly, we'll give you Room to be yourself.
So what's your passion? Please get in touch and
tell us how you could bring your individual skills to IHG. To find
out more about us or any other jobs with IHG please look at careers.ihg.com
We are an equal opportunities employer.
Location: United Arab Emirates-Dubai
Requisition ID: DUB004223