IHG Front Desk Agent (Chinese Speaking) - Crowne Plaza Dubai Deira in Dubai, United Arab Emirates


Do you see yourself as a Front Desk Agent? When you re a part of IHG, you re more than your job title. And that s what we love the individual talents, interests and dreams that make you who you are. Join us and we won t expect you to conform to any stereotype because we know that a team with different perspectives and passions can only make us stronger.

Crowne Plaza Dubai-Deira is a few metres away from shopping malls and from the newly build Dubai rail system, linking you with the rest of this exciting city, including the famous Jumeirah district and the Emirates Shopping Mall. The hotel is located only 15 minutes' drive from Dubai International Airport . The hotel is an ideal venue for experiencing great room comfort, delectable cuisines and banquet and catering facilities.

This challenging position hasoverall responsibility for daily audit control over the revenue, accountsreceivable and general accounting functions ofthe hotel to ensure accuracy and adherence to all policies and regulations.

Responsibilitiesinclude handling Check In and Check Out, ensuring that all roomdetails are recorded accurately, ensuring that billing instructions areclarified upon arrival, up-dating the guest folioand balancing all transactions at the end of every shift. You will play a key role in delivering our unique guest experience andwill support the manager in the development of the junior team memberthrough organizing & conducting trainings, motivating the team to increaseskills and productivity. You will ensure that the hotel's brand standardsare followed and adhered to.


This'hands-on' role involves enforcing company standards and policies and highlevels of customer service. You will bring with you strong interpersonal skillsand excellent command of written and spoken English and Chinese (Mandarin) is required.

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations.

In return we'll give you a competitive financial and benefits packageand the chance to work with a great team of people. Most importantly, we'llgive you the Room to be yourself. So what's your passion? Pleaseget in touch by applying online and tell us how you could bring your individualskills to IHG.

To find out more about us or any other jobs with IHG please lookat www.ihg.com/careers

Job: Reception

Location: United Arab Emirates-Dubai

Requisition ID: DUB004200