IHG Outlet Supervisor (Sirocco - All Day Dining)- Holiday Inn Doha The Business Park (Pre-Opening 2017) in Doha, Qatar


What's your passion? Whether you're into gardening, swimming or karate, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Holiday Inn Doha The Business Park, Conveniently located in the center of the bustling Business Park and the financial district of Doha , Holiday Inn Doha The Business Park is only a 15-minute drive from Hamad International Airport and a few minutes away from the local main attractions including Souq Waqif and Museum of Islamic Arts . Explore the city at ease with close proximity to the shopping malls, the Corniche and to the city center making it an ideal place to stay around for business or leisure.

The hotel s 307 well-appointed guestrooms all feature flat-screen televisions, satellite channels, complimentary high speed internet access, also 7 high-tech and flexible meeting rooms, a 24 hour business center, Lobby Cafe, Stock Burger, Pool Bar and All-Day Dining Restaurant.

Job Overview

Tocoordinate the functions and activities of the outlet with the outlet'semployees in the absence of Manager.

Toassist in overseeing and directing all aspects of the outlet under the generalguidance and direction of the Manager, or his/her delegate and within thelimits of the established InterContinental Hotels Group policies andprocedures.

Place of Work

Holiday Inn Doha TheBusiness Park - The Company may temporarily post you to another IHG hotel/department/Crowne Plaza Doha - The Business Park after discussing thesuitability and domestic arrangements with you. You may on occasion be requiredto travel both in Qatar and overseas in connection with the employment.

Duties and Responsibilities

-[if !supportLists]->1.-[endif]->Ensure the smoothrunning of the outlet to ensure highest guest satisfaction.

-[if !supportLists]->2.-[endif]->Supervise waitersassigned to that particular outlet.

-[if !supportLists]->3.-[endif]->Responsible fororder- taking, presentation and all aspects of service in that outlet.

-[if !supportLists]->4.-[endif]->Serve customersaccording to the set standards, by taking their orders, collecting and serving.

-[if !supportLists]->5.-[endif]->Promote all menuitems and special promotions.

-[if !supportLists]->6.-[endif]->Ensure allopening and closing duties are followed according to the checklist.

-[if !supportLists]->7.-[endif]->Responsible forthe waiters assigned.

-[if !supportLists]->8.-[endif]->Assist inimplementing and controlling the control mechanism by:

  • Using all IHG standards in F&B control.

  • Observing and spot-checking on the outlet

  • Using proper control procedures, by ensuring that food and drinks are properly accounted for.

  • Ensure that daily summary reports are made and any irregularities are reported to the Food & Beverage Management

IHG is an equal opportunity employer M/F/D/V

-[if !supportLists]->9.-[endif]->Ensure that allbillings are correct.

-[if !supportLists]->10.-[endif]->Ensure that effective communication is carried outwith all employees, while keeping an effective communication with yoursuperior.

-[if !supportLists]->11.-[endif]->Ensure that all-vital communication is recorded inwritten form.

-[if !supportLists]->12.-[endif]->Plan the day-to-day routine works efficiently toensure maximum service delivery in accordance to the hotel standard.

-[if !supportLists]->13.-[endif]->Ensure that the monthly one to one meeting with theManager is kept and that all documentation is up to date.

-[if !supportLists]->14.-[endif]->Establish and follow personal development plan.

-[if !supportLists]->15.-[endif]->Conduct continuous job performance evaluation of thestaff in the outlet.

-[if !supportLists]->16.-[endif]->To formulate training needs and prepare training plansfor the staff and train them when possible.

-[if !supportLists]->17.-[endif]->Perform other duties as may be assigned by yoursupervisor from time to time.

In return we'll give you a competitive financial and benefits package which may include healthcare support and life insurance support. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.


Job: Food & Beverage

Location: Qatar-Doha

Requisition ID: DOH002396