IHG Assistant Revenue Manager - Crowne Plaza Doha - The Business Park in Doha, Qatar

Description:

Do you see yourself as an Assistant Revenue Manager ?

What's your passion? Whether you're into gardening, swimming or karate, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Crowne Plaza® Doha – The Business Park is 378 stylish rooms and suites, with six restaurants and bars: Aramede - an Arabic - Mediterranean all day dining theatre, Rodizio - fine Churrascaria dining, Misturado - a Brazilian bar, Savor - an elegant lounge, Liquidity - a lively rooftop pool bar and relax in privacy at the Executive Lounge .the five star business hotel in Qatar places you in the heart of one of Doha's key business districts, close to major banks and firms. It is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport.

From a 24-hour Business Center to a Spa and Fitness Center, our flexible amenities and free internet are designed to keep you feeling creative and energized. Just around the corner is the Corniche, great for evening or morning walks, and for more cultural experience, visit the renowned Souq Waqif or The Museum of Islamic Art. For a long term stay at Crowne Plaza® Doha - The Business Park , we also have well appointed residences featuring one or two bedroom apartment style suites, with the convenience and service of a five star hotel.

MULTI PROPERTY ROLE

This position will be in charge of two properties: Crowne Plaza Doha – The Business Park and Holiday Inn Doha - The Business Park. The upcoming property, Holiday Inn Doha – The Business Park, is scheduled to be open in 2017, therefore all pre-opening Sales & Marketing activities for this hotel will be responsibility of this role.

Roles and Responsibilities:

  1. Responsible for formulating, developing and executing sales strategies in inventory control & segmentation to maximize hotel revenue & profit

  2. Prepare forecast, budget & analysis of revenue, profit, and demand associated with occupancy of rooms & function space inventory

  3. Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.

  4. Review daily rate on OTA channels as well as monthly/ quarterly KNR/ LNR account performance

  5. Recommend pricing & positioning strategy by identifying potential opportunities and threats using rate shopping tool, i.e. Rubicon

  6. Oversees the configuration of the hotel’s Property Management System and Holidex plus System.

  7. Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Revenue Manager Reservations Manager, Front Office Manager & Catering Manager

  8. Facilitate the Revenue Generation Meeting and all other Revenue daily/weekly & monthly meetings in absence of Revenue Manager and generates reports and analyses needed for these meetings, displaying key facts/trends etc. on the revenue room walls /SharePoint

  9. Monitor and is responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.

  10. Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales or Director of Catering on setting group and conference rates.

  11. Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate.

  12. Train and support hotel teams on revenue system* functionality and enhancements.

  13. Ensure compliance with all SBRP rules and standard processes. Provide support to Revenue Manager to input to the annual budget process on all revenue aspects of the business

  14. Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.

  15. Perform other duties as assigned by the Director of Revenue Management

  16. Works with line Manager and Human Resource Manager to ensure the departmental performance of staff is productive.

  17. Provide tactical information and make recommendations to Revenue Generating Teams for the strategic business plan

  18. Regularly review and manage expenses against departmental budget together with Revenue Manager

Qualifications

REQUIRED SKILLS

· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· Problem solving, reasoning, motivating, organizational and training abilities.

· Proficient in the use of Microsoft Office

· Good writing skills

QUALIFICATIONS

· Bachelor’s degree in Revenue Management or related field.

EXPERIENCE

· 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying, lifting pushing and/or pulling items weighing up to 100-300 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping, kneeling, climbing and crawling.

In return we'll give you a competitive financial and benefits package which may include healthcare support and life insurance support. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer M/F/D/V

Job: Revenue Management

Location: Qatar-Doha

Requisition ID: DOH002465