IHG Internal & Owners Communications Manager in Denham, United Kingdom


Internal & Owner Communications Manager, Europe

Based in Denham, Buckinghamshire Corporate Head Office (UB9 5HR)


At IHG we recognise how important having a strong Internal Communications team is to the business. We are looking for someone who is ready for their next big challenge, is passionate about the role of internal communications and is motivated by driving change through communications.

IHG is one of the largest hotel companies in the world with a family of brands including InterContinental® Hotels & Resorts, Holiday Inn®, Holiday Inn Express® and Crowne Plaza®. There are more than 350,000 people working across nearly 100 countries and territories, encompassing managed, owned and franchised hotels. IHG is listed on the London Stock Exchange and it is a FTSE 100 company. It is headquartered in Denham, Buckinghamshire.

With an award-winning culture, IHG’s employer brand is brought to life through offering employees ‘Room to be involved’.

What we need from you:

We are looking for someone with at least five years’ experience in internal communications, preferably in an international business. You will have experience of working within a complex business with a range of stakeholders with different needs and with senior people.

You’ll be passionate about the role internal communications in driving business results, engagement and change. Excellent writing skills are essential, as is experience of engaging frontline employees, change communications and the technical knowledge and creative spark to communicate effectively through new channels.

This is a hands-on role that will both develop and deliver the communications required to do the job. The Manager will have a focus on creativity and developing new and interesting ways to engage our most important audiences.

Experience in a large multinational organisation and matrix environment would be beneficial as would natural confidence and initiative. The role requires strong interpersonal, team-working and organisational skills, the ability to work flexibly to meet project deadlines, and the experience to work with senior leadership. This role is perfect for someone looking for their next big challenge.

What you can expect from us:

Reporting to the Director of Internal & Owner Communications for Europe, and alongside two internal communications colleagues, this role will help shape and drive creative, innovative and high-impact communications strategies that engage and inspire.

You will be embedded within the Europe regional business working closely with senior leaders to help lead communications planning and delivery, change management and strategic business initiatives that engage our corporate teams, hotel colleagues and Owner community.

In addition, you will manage and work to improve our communication channels, as well as identify and create new ones as appropriate. You will work with members of the wider Europe and Global Communications team to develop inspiring, engaging and multi-media content - identifying milestones and engaging stakeholders from across the corporate, owner and hotel community to tell our story.

This role is based in our picturesque office in Denham, Buckinghamshire. Easily accessible on the A4/M40, we provide free car parking. Alternatively, many of our employees commute from London – there are regular trains from London Marylebone taking approx. 20 minutes, or the met or Piccadilly tube lines go to Uxbridge where we provide a free shuttle bus. We also have a free gym on site, a subsidised restaurant and Starbucks.

In return you will be offered a competitive salary, bonus and benefits package which include healthcare support, pension scheme and hotel discounts worldwide, as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

You must meet the legal requirements to apply for this job.


Job: Communications

Location: GBR-Denham

Requisition ID: R130618