IHG Concierge - Crowne Plaza Christchurch in Christchurch, New Zealand


At Crowne Plaza ® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Join us as a Concierge / Porter at Crowne Plaza Christchurch. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who is an outgoing, dedicated and service oriented team player, with a friendly, helpful "can do" attitude.

Being the first person the guest meets, you will be an ambassador of the hotel; the one who will develop and build positive relationships with our guests to ensure that their stay is memorable one. Key responsibilities of the role include assisting guests with their luggage and bags and all their enquiries; providing detailed knowledge of the hotel's activities, tourist information, key occurrences in Christchurch, transport information, location of major buildings and places of interest, etc. In addition, you will be required to manage guest mails, messages, facsimiles and courier services.


Ideally, you will have previous experience in a similar role, outstanding communication skills and be a friendly, approachable character. Excellent grooming standards are essential for the role and you must be willing to use initiative. Additionally, you will be comfortable and confident communicating with our guests from different countries and backgrounds and be willing to work shifts, weekends and/or public holidays. Due to Valet car parking being part of this role, the ability to drive both manual and automatic cars is essential.

In return for your hard work, you can look forward to a great benefits package – including hotel discounts worldwide and the chance to work with a great team of people. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG ® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs/

Job: Concierge

Location: New Zealand-Christchurch

Requisition ID: CHR000443