IHG Sommelier (Part Time) - ENO - InterContinental Chicago Magnificent Mile in Chicago, Illinois


THE JEWEL OF CHICAGO'S MAGNIFICENT MILE InterContinental Chicago is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue's architectural elite since 1929, our hotel is within easy reach of Chicago's incomparable museums, stores, theaters and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.

The InterContinental Hotel Group owns, operates and franchise more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.

The Career Opportunity: Sommelier

This position assists guests with wine choices and requires you to know the regions, grapes, vineyards and vintages of an assortment of wines and will be responsible for creating the wine list to be offered.

  • Serves food and beverage to guests in established service style and standard

  • Always recommends specials, in an up selling manner and answers any questions

  • Relays orders by following established procedures.

  • Educated in food preparation, food allergies and Cheese/Chocolate/wine knowledge

  • Monitors guests to fulfill additional requests

  • Maintains supplies of China, Cutlery and Condiments for side station, keeps side station clean and orderly

  • Sets and clears tables ensuring standards are met

  • Folds linen napkins prior to and after each shift

  • Collects Food & Beverage orders and returns used china, glass and silver to the dishwashing area

  • Attends pre-meal briefing sessions

  • Collects supplies from stores

  • Ensures personal grooming and hotel/ENO uniform is to the required standard

  • Complies with hotel’s health, safety and hygiene policy

  • At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures

  • Perform other duties, tasks and special projects as assigned

  • Follows the procedures on Cash handling and Bill presentation to guests

  • Prepares and presents Bills according to hotel standard, closing Bill immediately on computer



  • Knowledge of wine required

  • In depth knowledge of food, chocolate, wine service, training and education

  • Previous experience in this position at a similar establishment.

  • Wine training certification

  • Food Hygiene awareness and at least basic training.

  • Ability to communicate in English with guests, co –workers and Management, to their understanding.

  • Ability to compute basic mathematical calculations.

  • Ability to provide legible communication.

  • Ability to prioritize, organize, work delegated and follow through

  • Ability to work an 8-hr shift in all types of conditions pertinent to the job

  • Ability to plan and aid in the execution of promotions

  • Ability to work cohesively with co-workers as part of a team

  • Ability to be able to work with alcohol

  • Ability & willingness to perform job tasks according to established standards

The position requires a significant amount of physical work moving cases of wine in our warehouse and in private cellars. Some domestic travel required, as needed.

What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

What Do You Get?

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Do you see yourself as a Sommelier? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job: Hotel General Management

Location: IL-Chicago

Requisition ID: R130715