IHG Fitness Center Attendant (Part Time) - InterContinental Chicago Magnificent Mile in Chicago, Illinois


THE JEWEL OF CHICAGO'S MAGNIFICENT MILE InterContinental Chicago is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue's architectural elite since 1929, our hotel is within easy reach of Chicago's incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.

The InterContinental Hotel Group owns, operates and franchise more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG, you will help us to achieve our goal of creating great hotels guest love.

The Career Opportunity: Fitness Center Attendant (Part-Time)

This role inspects, stocks, and maintains the Health Club in a clean and orderly manner and promotes a relaxing and enjoyable environment while ensuring the security of the guest by verifying guest registration.


  • Performs duties of Receptionist and/or Cashier when required; screens patrons for keys or card; consistently informs guest of available facilities, services and hours of operation.

  • Issues and charges appropriate facility fees to hotel guest or external patrons.

  • Process charges through Micros.

  • Process memberships.

  • Sells sportswear and other related products and ensures that any rental equipment is returned.

  • Issues locker and key assignments. Responsible for checking guest roster sheet throughout the day for missing keys.

  • Maintains locker room area in a clean and orderly fashion, and ensures that facilities are kept stocked with adequate supply of toiletries,soap, towels, etc.

  • Keeps floors clean, in good repair and free from hazardous soap and water accumulation.

  • Removes soiled towels continuously throughout the day.

  • Demonstrates proper use of exercise equipment and monitors guest usage of said equipment in order to ensure their safety.

  • Checks equipment daily to ensure it is safe for usage as well as is in a clean, aesthetically pleasing condition.

  • Enforces pool area regulations and supervises pool with constant alertness to ensure guest safety.

  • Reports any mechanical problems immediately to Fitness Center Supervisor and Engineering department as well as ensuring that any equipment deemed inoperable is not used under any circumstances.


Qualifications : High School diploma or equivalent. One to two years prior Customer Service experience is required. Must have excellent Verbal and Written Communication. Computer skills are required. Cash handling and use of P.O.S. software is required. Previous experience working in fitness center environment is a plus, but not necessary. Will be required to work rotating shifts including evenings, weekends, and/or holidays.

This role requires the following Abilities and Desired Behaviors:

  • Must speak fluent English, using correct grammarMust be able to maintain a highly positive and friendly image that will reflect well on hotel's overall professional appearanceComputer SkillsGuest/Client focusMust be able to adhere to hotel's grooming standardsAble to work in fast paced environment with attention to detailsAble to prioritize, organize and follow-upAbility to think clearly, quickly and make concise decisionsAbility to focus on guest needs, remaining clam and courteousAbility to move, push, pull or lift 20-40 lbs.Ability to kneel and bendAble to work in indoor pool environment

What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

What Do You Get?

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Do you see yourself as a Fitness Center Attendant? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer M/F/D/V

Job: Hotel General Management

Location: IL-Chicago

Requisition ID: R136211